Presales Consultant 12th Pass Fresher Jobs in Navi Mumbai

Making outbound callsTelecallers initiate calls to potential customers to promote products or services, and to generate sales leads. Managing incoming callsTelecallers resolve customer concerns and issues, and organize customer information. Building relationshipsTelecallers build rapport with potential clients and foster relationships with existing clients. Collecting dataTelecallers collect data from existing customers on the impact of the company's products or services. Creating reportsTelecallers create reports and documentation based on conversations with customers. CommunicatingTelecallers communicate with customers through various channels, such as live chat, emails, social media, and direct calls. Adapting sales pitchesTelecallers modify sales pitches based on customer demand. Transferring customersTelecallers transfer customers to the appropriate department for further action. Telecallers need to have great communication skills and creative thinking ability to engage customers over the phone