Payment Executive Female Graduate Jobs in Surat

We are seeking a dedicated and detail-oriented Payment Collection Specialist. As a Payment Collection Specialist, you will be responsible for ensuring the timely and accurate collection of payments from our customers. This role requires excellent communication skills, strong attention to detail, and the ability to handle sensitive financial information with integrity.Responsibilities:Contact customers via phone, email, or other communication channels to follow up on outstanding payments.Maintain accurate records of customer accounts, including payment history, invoices, and communication logs.Investigate and resolve any billing discrepancies or issues that may arise during the payment collection process.Collaborate with the sales and customer service teams to address customer inquiries and provide assistance regarding payment-related matters.Implement collection strategies and follow established protocols to maximize payment recovery while maintaining positive customer relationships.Monitor accounts receivable aging reports and prioritize collection efforts based on the severity and age of outstanding payments.Prepare and send payment reminders, past-due notices, and collection letters to customers in a timely manner.Negotiate payment arrangements and develop repayment plans with customers experiencing financial difficulties, adhering to company policies and guidelines.Provide regular updates and reports on collection activities, outstanding balances, and progress toward payment targets to management.Stay informed about industry regulations and best practices related to payment collection, ensuring compliance with relevant laws and guidelines.Requirements:High school diploma or equivalent qualification. A bachelor's degree in finance, accounting, or a related field is preferred.Proven experience in payment collection, accounts receivable, or a similar role.Strong understanding of billing procedures, credit management, and debt collection practices.

Responsible for managing and collection all the outstanding payment from clients. Ensure all customer information is correct, including phone numbers and addresses. Convert Non-service clients into service client. Maintain a relationship with customers and take follow-up timely. Working knowledge of MS Office and databases Comfortable working with targets Excellent communication and interpersonal skills Problem-solving and critical-thinking skills Should be comfortable working on field as well as in office.