Patient Relationship Job Vacancies in Delhi

Job Description - Sales TelecallerAntara is looking for experienced and empathetic Telecallers with a background in Physiotherapy, Nursing, or Healthcare Services to join the L2 Sales Team.Role Overview:The role involves connecting with pre-qualified leads shared by the Call Center team, understanding the patient/customers medical and care requirements, recommending suitable healthcare services, and driving final conversions.Key Responsibilities: Connect with qualified leads and understand patient care requirements in detail. Assess customer needs related to physiotherapy, nursing care, elder care, or medical support services. Explain and align Antara services as per the customers medical and lifestyle needs. Handle objections, build trust, and guide customers towards service enrollment. Coordinate with internal teams for smooth onboarding and service closure. Maintain accurate lead updates and follow-up records in the CRM. Preferred Candidate Profile: Minimum 2 years of experience in Physiotherapy, Nursing, Healthcare Counseling, Medical Coordination, or similar healthcare background. Experience in Telecalling, Healthcare Sales, or Patient Coordination preferred. Strong communication, empathy, and objection-handling skills. Ability to build rapport with senior citizens and patient families. Basic understanding of healthcare and patient support services. Role Type: Sales Telecaller - L2 Healthcare Sales Inside Sales / Patient Coordination Role Work from Office preferred.Work location - ramesh nagarday shifts only6 days working with 1 rotational off

Looking for a full time female physiotherapist with food communication skills and qualified in diagnoses and treatment

We are Looking for Courier Delivery Boy.

Well organized and attention to detail.Ability to handle multiple tasks at one time quickly and accurately.Excellent interpersonal skills required to work closely and effectively with doctors, clinic staff and understanding patient needs.Ability to remain personable and empathetic with the patients needs and concerns.Ability to work independently and as a valued member of the team.Ability to respond to common inquiries or complaints from patients. Listen attentively.Strong communication skills required to effectively explain procedure and surgery Ability to follow established protocols.Demonstrates flexibility in job assignments.

Prepare monthly roster of the psc staff in coordination with PSC incharge. To make a OT list (as per sceh protocols) Coordination with Surgeon, anesthetist, ot incharge, ward in charge for scheduling and making OT list. To Take daily round in PSC (general and private) To generate PSC QMIS on timely basis with analysis, Analyze the incident reporting with CAPA by concerned in-charge. To ensure that instruments and equipment in psc to be available in a proper condition with stock inventory. To take theory and practical classes of COP students who is posted in PSC. Responsible for enforcing & ensuring adherence to all patient care protocols. Indenting and maintaining inventory of consumables, stationary, other supplies providing for their optimal use. . Responsible for orienting & coaching juniors to maintain the standard. To be able to manage crisis but in case of doubt/ queries escalate to Supervisor. Conducting periodic meeting for the staff to discuss various issues and initiate solution for issue that affect patient care Implementation of Biomedical Waste Management related rules. Sanitation & hygiene as well as overall cleanliness and taking steps for prevention of Hospital Acquired Infection Monitor patient feedback and complain and ensure that the corrective and preventive actions initiated by the patient To ensure that every staff gives maximum accuracy in performance/patient satisfaction and implements dress code, hospital service rules, policies, systems, office orders, circulars. Any other responsibilities to be added if any by the Administrator / Management