Patient Counsellor Job Vacancies in Kolkata

We are looking for a dedicated Patient Counsellor to join our team in Kolkata. The ideal candidate will engage with patients and their families, providing essential support and guidance throughout their healthcare journey. This full-time position is suitable for females with 2 to 8 years of experience.Key Responsibilities:1. Patient Interaction: Communicate effectively with patients to understand their concerns, answer their questions, and provide emotional support.2. Education: Educate patients and their families about medical conditions, treatment options, and care plans, ensuring they have a clear understanding of the next steps.3. Information Gathering: Collect relevant medical histories and personal information from patients to tailor the counselling approach and assistance.4. Resource Coordination: Assist patients in accessing healthcare resources, referrals, and services available within the facility and the community.5. Follow-Up: Maintain regular follow-up with patients after consultations to monitor progress and address any ongoing concerns.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to build trust with patients. A strong ability to empathize and provide emotional support is essential. Proficiency in organizing information and multitasking is important, as is a solid understanding of medical terminology. Flexibility, patience, and a commitment to patient care are key attributes to thrive in this role. A graduate degree is required, and previous experience in healthcare counselling is preferred.

We are looking for a compassionate and skilled Staff Nurse to join our healthcare team in Kolkata. The ideal candidate will have a background in nursing with 2 to 5 years of experience and a strong commitment to providing high-quality patient care.Key Responsibilities:- Patient Assessment: Conduct thorough assessments of patients to understand their health conditions and needs. This involves taking vital signs, collecting medical histories, and noting any changes in patient status.- Administer Medication: Provide prescribed medications and treatments to patients while ensuring adherence to safety protocols and proper documentation. This is essential for effective patient management.- Care Coordination: Work closely with doctors and other healthcare professionals to develop and implement patient care plans. Collaboration is crucial for achieving the best outcomes for patients.- Patient Education: Educate patients and their families about health conditions, treatments, and post-care procedures. Clear communication helps patients make informed decisions about their health.- Maintain Records: Keep accurate and updated medical records for all patients you care for. Proper documentation is vital for continuity of care and legal compliance.Required Skills and Expectations:The ideal candidate should have a valid nursing license and strong clinical skills. Excellent communication and interpersonal skills are necessary to interact effectively with patients, families, and colleagues. A strong sense of empathy and a patient-centered approach to care are essential. Candidates must be able to work in a fast-paced environment and handle multiple tasks efficiently. Experience with electronic medical records (EMR) is a plus.

- Advises patients based on the doctor's reports.- Daily coordination with the consultant/center head based on surgery advice and conversion.- Maintain a checklist following management instructions. (For example, Cataract, FFA, and others.)- Clearly explain to them the cost of the treatments/investigations in question.- Get reviews from patients and help with social media sharing.- Maintain a daily counselor report (Advise, Conversion, and Patient wise details).- Working with TPAs and Insurance Departments (Sending Pre-authorization, Getting Approval, and Billing).- Before surgery, double-check all required paperwork connected to credit billing.- Keeping track of all advised patients in the Counselor Summary.- Making telephone calls and keeping track of the results.- One day before the operation, prepare the surgical list and give it over to the concerned doctor and the center head.- Maintain contact with patients at all times.- Clearly explain to them the cost of the treatments/investigations in question.- Responsibilities can be changed if necessary.Desired Candidate ProfileQualifications: Candidates with graduation in any field can applyExperience: A minimum of 1 year of experience is requested (Preferably Eye hospital)