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Passenger Service Associate Fresher Jobs in Faridabad

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12th Pass Freshers For Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Faridabad
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Grooming
As an Airport Passenger Service Associate, you will play a vital role in ensuring that travelers have a smooth and enjoyable experience at the airport. You will assist passengers from check-in to boarding, providing guidance and support throughout their journey.nnKey Responsibilities include:nn1. Check-In Assistance: You will guide passengers through the check-in process, ensuring they have all necessary documents ready and helping them with baggage procedures.nn2. Customer Service: You will address passenger inquiries and provide information about flight schedules, airport services, and procedures, ensuring clear communication and assistance.nn3. Boarding Coordination: You will help facilitate the boarding process by checking boarding passes and ensuring that all passengers board safely and in an orderly manner.nn4. Problem Resolution: You will assist passengers with any issues that arise, such as lost baggage or missed flights, providing solutions and support to enhance their travel experience.nnTo be successful in this role, you should have excellent communication skills and a positive attitude. You need to be able to work well under pressure and handle various situations with patience and professionalism. A high school diploma (12th pass) is required, and prior experience in customer service is a plus, although not mandatory. A commitment to teamwork and a desire to help others are crucial for excelling as an Airport Passenger Service Associate.
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Opening For Airport Passenger Service Associate

Skyview India Academy Private Limited

Passenger Handling Passengers Handling Aviation
An airport passenger service associate, also known as an airline customer service agent, has many responsibilities, including: Check-in: Assist passengers with check-in procedures, verify travel documents, and provide boarding passes Luggage: Check in luggage, weigh carry-on luggage, and ensure it is properly labeled Announcements: Make announcements about flight delays, gate changes, and other flight information Passenger assistance: Help passengers with special needs, mobility issues, or unaccompanied children Security: Direct passengers through security and departures, and ask security questions Customer service: Answer passenger questions, handle customer complaints, and provide flight information Boarding: Escort passengers to the boarding gate, check boarding passes at the departure gate, and call passengers to board the plane Connecting flights: Help passengers find connecting flight gates Safety and security: Follow safety and security measures Computerized records: Update computerized records and use equipment like scanners
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