Organizational Management Fresher Jobs in Chandigarh

We are seeking an enthusiastic Airline Customer Service Representative in Chandigarh. This role is ideal for individuals who are passionate about assisting travelers and ensuring a pleasant journey. As a Customer Service Representative, your key responsibilities will include assisting passengers with ticket bookings, changes, and cancellations. You will provide information about flight schedules, check-in procedures, and baggage policies, ensuring customers have all the details they need for a smooth journey. Handling customer inquiries and complaints effectively will also be part of your role, where you will listen carefully and provide solutions to ensure customer satisfaction.To excel in this position, you must have excellent communication skills, both in Hindi and English, to interact with a diverse range of passengers. Strong problem-solving abilities are essential for addressing customer issues effectively. You should be friendly and approachable, providing a positive experience for every traveler. Candidates need to be comfortable working in a fast-paced environment and should be able to multitask efficiently. A willingness to learn and adapt is crucial, especially if you have little to no prior experience in customer service. Attention to detail and the ability to stay calm under pressure will help you succeed in this role. We look forward to meeting individuals who are eager to make a difference in the travel experience of our customers.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

We are looking for a dedicated Back Office Officer to support our operations in Chandigarh, India. In this full-time role, you will manage various administrative tasks while ensuring smooth office functions. This position is ideal for candidates with 0 to 2 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Data Entry: Accurately input data into our systems to maintain up-to-date records and information.- Documentation: Organize and maintain important company documents and files, ensuring quick retrieval when necessary.- Customer Support: Assist in managing customer queries and concerns by providing timely information and feedback.- Inventory Management: Track supplies and equipment, ensuring that stock levels are maintained and requests for materials are processed efficiently.- Reporting: Prepare and submit reports related to various operations and activities, keeping management informed of any issues.Required Skills and Expectations:Candidates should have strong organizational skills, allowing them to manage multiple tasks efficiently. Attention to detail is essential for accurate data entry and documentation. Proficiency in basic computer applications, including MS Office, is expected. The ideal candidate should have good communication skills, both written and verbal, to interact positively with team members and clients. A proactive attitude and the ability to work collaboratively in a team environment are highly valued.