NOC Engineer Graduate Jobs in Noida

NOC Level 1 & L2 Technician:Responsibilities:Monitor network systems and infrastructure to ensure uptime and performance.Respond to alerts and notifications generated by monitoring tools.Perform initial troubleshooting of network and system issues.Document all incidents and escalate unresolved problems to Level 2 technicians.Perform routine maintenance tasks, such as system backups and software updates.Provide technical support to end-users and assist with basic network-related inquiries.Coordinate with other IT teams to resolve complex issues.Ensure compliance with company policies and procedures.Continuously update knowledge of network technologies and industry trends.Profile L2NOC Level 2 (L2) Technician:Responsibilities:Provide advanced troubleshooting and resolution for escalated network and system issues.Analyze network performance data and identify areas for improvement.Develop and implement solutions to enhance network reliability and performance.Mentor and provide guidance to Level 1 technicians.Participate in the design and implementation of network infrastructure projects.Create and maintain documentation, including network diagrams and standard operating procedures.Coordinate with vendors and service providers to resolve complex technical issues.Conduct periodic audits and assessments of network systems.Assist in the evaluation and deployment of new technologies.Provide on-call support and participate in after-hours maintenance activities as needed.Requirements:Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).3+ years of experience in network administration or technical support role.In-depth knowledge of networking protocols and technologies (TCP/IP, VLANs, VPNs, etc.).Proficiency in configuring and troubleshooting network devices (routers, switches, firewalls).Experience with network security principles and best practices.Strong analytical and problem-solving skills.

Job Description:================1 Job DetailsFunction: MS Automated OperationsPosition: ConsultantJob Stage: 2Location: NoidaInterfaces: L1 Fault Management, 2nd Level Operations, Field Operations & Maintenance, Incident Management.Reporting Manager: CA Manager24X7 Shift Working: Yes2 Role DefinitionSurveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.3 Key ResponsibilitiesService Alarm MonitoringAlarm Management for the assigned Network ServicesTicket ManagementMonitoring all events in Customer's managed infrastructure in order to secure that services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptionsResponsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes.Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizationsWork Order HandlingRegular follow up on the events with relevant departments working on it as per the MSTOP processWork towards KPI & Balanced Scorecard parametersWork towards the IPM parameters assigned by the CA ManagerEnd to end responsible for the incident ticket lifecycle.Adherence to the organizational guidelines & departmental processes & proceduresBranch: ECE/CSLocation: Noida.Shifts: Weekly/Monthly Rotational shifts,24*7(Morning, Evening and Night)Home Town : North & North East India but other than NCR.Willing to relocate Work Location: Sector 62, Noida.Language skills: Proficiency in written / Spoken English.Job Resp : Network Alarm Moni