Array ( [0] => network-field-engineer [1] => ahmedabad ) Network Field Engineer 10th Pass Jobs in Ahmedabad

Network Field Engineer 10th Pass Jobs in Ahmedabad

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Network Field Engineer

ACT Fibernet

  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Networking Switching Splicing Installation Troubleshooting
Purpose of the Role- Responsible for 100% customer Service and maintenance of network element on field in the designated areaRole Description- Assume overall responsibility for ensuring 99.99% Customer Uptime- Attend customer complaints on field and give quality resolution within the TAT- Provide timely resolution of technical complaints through analysis/ trouble shooting- Monitor NMS through SMS/ mails and take appropriate action based on the events- Analyze repeat complaints and ensure implementation of corrective measures through escalations if required- Avoid Churn of customers through better service within the SLA or Commitment- Responsible for process adherence- Provide structured feedback to management to provide permanent solutions to improve service levelWork Experience1. 0.6 - 5 years of work experience2. Hands on experience in Trouble shooting of Networking and Hardware3. Must be 12th/10th/ITI/Diploma/Engineering qualified4. 2 wheeler & driving license is a must5. Last 3 months salary proofs, CTC letterRemuneration:Best hike on existing package+ Allowances+ Mediclaim+ Incentives
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