Skills required : Expertise in replacement/repair - System board, display assembly, Webcam, Speaker, Fan, Bezel, Heatsink, Touchpad, Specific Keyboard, HDD, Top cover, Controller board, PCB, I/O board. Job responsibilities :Travel to customer sites, investigate customer complaints, and resolve problems Perform preventative maintenance and repair services on equipment by analysing system problems, troubleshooting, ordering and gathering components and parts, completing installation and performing testsMaintain positive working relationships with customers Document service and installation actions by entering information and completing reports.