Laptop Service Engineer 10th Pass Experience Jobs in Mumbai

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Job Description Ground Team (Field Engineers)Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware andNetworking Course, Core Hardware, and Networking Profile field profile.Communication: Average English and good at Hindi or Local LanguageLocation: Delhi, Noida, Gurgaon, Mumbai, Pune, Chennai, Hyderabad and BangalorePackage: INR 19000 21000 CTC per Month plus Conveyance as per Policy + InsuranceExperience: 1 + years (Trouble shoot card level hardware issues related to Laptops,Desktops,Tablets, Mobiles, Printers and other accessories)Roles and Responsibilities:o Display (Module Type) Replacement: Diagnose and replace faulty display modules.o Motherboard Replacement: Identify and replace defective motherboards.o All-in-One PC Maintenance: Understand components. Repair or replace RAM, hard drives, etc. Troubleshoot software and hardware.o Workstation Model Expertise (Laptops and PCs): Specialize in high-performance devices. Diagnose complex issues. Collaborate with engineering teams.Must Have: 2-wheeler with a valid license. Open for field profile.

Travel to customer sites, investigate customer complaints, and resolve problems - Perform preventative maintenance and repair services on equipment by analyzing system problems, troubleshooting, ordering and gathering components and parts, completing installation and performing tests - Maintain positive working relationships with customers.Pay per service - 600/-.