L1 Engineer Female Graduate Jobs in Bangalore

Job briefWe are looking for a qualified Computer Technician to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities.As a computer technician you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.The goal is to install and maintain high quality networks and computer systems.ResponsibilitiesSet up hardware and install and configure software and driversMaintain and repair technological equipment (e.g. routers) or peripheral devicesInstall well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacksPerform regular upgrades to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records of repairs and fixes for future referenceOffer timely technical support and teach users how to utilize computers correctlyRequirements and skillsProven experience as computer technician or similar roleExperience with LAN/WAN networksThorough knowledge of computer systems and IT componentsGood knowledge of internet security and data privacy principlesExcellent troubleshooting skillsVery good communication abilitiesExceptional organizing and time-management skillsBSc/BA in Computer Science, engineering or relevant fieldRelevant certifications (e.g. CompTIA A+) will be an advantage

Bachelors degree in computer science, Information Technology, Telecommunication, Electronics, and networking.Experience of minimum 1- 2 Years in L1+ level Aruba Networking. Aruba Certified or knowledge in Mobility Associate ACMA.Experience and knowledge in Layer 2 and Layer 3 connectivity, fabric infrastructure, storage networking, network services, and orchestration.Experience in Aruba Campus Networking products and technologies including Aruba 8000, Aruba 6000, Aruba 3800, and Aruba 2900 switches.Experience in Aruba Campus Networking products and technologies including Aruba Access Points AC WAVE 2 & WIFI6 , Aruba Controllers.Experience in L1 troubleshooting in Wireless Networking.Skills: Excellent verbal and written skills and ability to document work for RCA & projects. Understanding of industry standard operations and network management frameworks, like ITIL.Abilities: Able to administer Aruba network management tools like Aruba Airwave Monitoring Tool. Administer Aruba Controllerless, Controller base and Cloud Controller base infrastructure.Values: Swan, as a progressing organization, believes in values of Equality, Empowerment, Integrity, Connectedness and Agility and would want to welcome a candidate who practices and promotes the same.Outcomes:Daily monitoring / incident Reports.Address and resolve compliance Issue and audit Points.Coordination with Aruba TAC for Issues needing support & RMA.Day-to-Day operations of Aruba Wireless Infrastructure deployed across PAN India Offices.

2 to 3 years of experience in a similar role, preferably in a network operations center environment.Solid understanding of network protocols, routing, switching, and security concepts.Proficiency in network monitoring and management tools such as SolarWinds, Nagios, or PRTG.Familiarity with network devices and technologies, including routers, switches, firewalls, and load balancers.Basic knowledge of TCP/IP, DHCP, DNS, VPN, and other network protocols.

We are looking for L1 Support Staff having knowledge of Computer Hardware & Networking. Candidate must have fluency in English & Hindi.Mainly place of work will be at School.

L1 Engineers for Bengaluru Location,.Candidate should be ready to join immediately

Laptop and Desktop installation & support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Providing basic training in computer operation and management.Completing job reports and ordering supplies.Desktop Support Engineer Requirements:Bachelors degree in computer science or information technology.Proven work experience as a desktop support engineer or support technician.Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.Knowledge of popular operating systems, software applications, and remote connection systems.Ability to solve complex hardware and software issues.Ability to travel and work after hours when necessary.Excellent interpersonal skills.Good written and verbal communication skills.

Role details:We are starting to build our support function in India and are looking for a cohort of Support Analysts and Engineers to work with our customers in Europe and Asia. This team is the first line of contact with our customers and really sets the tone for their customer support experience.Requirements: 2+ years in a customer facing technical support role support SaaS products using SQL as a backend Experience in providing Phone and Email support to customers Experience with SQL, javascript, html, css preferred. SQL support experience is mandatory. Ideal candidate has worked in a startup with headquarters in the US Comfortable working night shifts and weekends. Comp days off during the week. Rotating shifts on a 3 month basis Experience in managing customer escalations - especially technical escalations This is a new team in a very startup mode and a lot of processes are still getting flushed out. Candidate must be comfortable working in a brand new team in a collaborative but dynamic environment.

Servicing of Laptop & Desktop Installation & Troubleshooting of OS, Application Software, PeripheralsTroubleshooting of CCTV & ACS will be added advantageOn Site Job at our Client Place at AttibeleDrive License and Kannada are mandator