Knowledge Fusion Job Vacancies in Hyderabad

Company: NNIIT Location: Hyderabad (Onsite) Employment Type: Full-Time Joining: Immediate Shift Timing: 11:30 AM 9:00 PM Weekly Off: Sunday (Fixed) Compensation- 2-3 Lpa ROLE OVERVIEW NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience. KEY RESPONSIBILITIES Act as the primary point of contact for students and parents Handle queries, follow-ups, and escalations via calls, WhatsApp, and email Onboard new students and explain courses, processes, and expectations Ensure high levels of student satisfaction and engagement Coordinate with academic and internal teams for issue resolution Maintain accurate records in CRM and internal systems Collect feedback and share insights with management REQUIRED SKILLS & ELIGIBILITY Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Comfortable with calls, follow-ups, and customer interaction Basic computer and CRM knowledge Ability to work in a fast-paced environment Immediate joiner preferred

We are seeking Experienced Commercial Sales Executives and Freshers with excellent communication skills in Urdu, Telugu, and English.Key Responsibilities:Field and Commercial Sales: Engage in outdoor sales activities to promote and sell OSM electric vehicles.Field Activity: Participate in marketing events and campaigns to generate leads.Showroom Sales: Assist walk-in customers with product information and purchasing decisions.Lead Follow-Up: Manage and follow up on sales leads to convert prospects into clients.Cold Calling: Initiate calls to potential customers to generate new business opportunities.B2B Sales: Develop and maintain relationships with business clients for bulk sales.Qualifications:For Experienced Candidates:Proven experience in commercial sales, preferably in the automotive sector.Strong network and ability to leverage relationships for business growth.For Freshers:Enthusiasm for sales and willingness to learn.Positive attitude and team player.Language Proficiency: Must be fluent in Urdu, Telugu, and English.Key Skills:Communication Skills: Exceptional verbal and written communication in Urdu, Telugu, and English.Sales Acumen: Strong understanding of sales principles and customer service practices.Interpersonal Skills: Ability to build and maintain professional relationships.Negotiation Skills: Proficient in negotiating terms and closing deals.Customer Focus: Dedicated to meeting the expectations and requirements of customers.Time Management: Efficient in managing time and prioritizing tasks.Self-Motivation: Highly motivated with a drive to achieve and exceed targets.Problem-Solving: Capable of identifying issues and providing effective solutions.Adaptability: Flexible in adjusting to changing market conditions and customer needs.Teamwork: Ability to work collaboratively within a team environment.