IVR Jobs

1. Content & Compliance Management:Ensure all content approvals and DLT (Distributed Ledger Technology) confirmations for compliance.2. IVR & Lead Management:Check and verify IVR numbers for operational accuracy.Configure and manage IVR settings within the Anarock system.3. Website & Landing Page Management:Content writer for website and ensure proper formatting and SEO compliance.Supervise all website functionalities, including inquiry forms, phone numbers, and service maintenance.Coordinate with vendors for any website-related issues or updates.Oversee landing page operations, ensuring all forms, phone numbers, and tabs are fully functional.4. SEO & Digital Marketing Support:Execute On-Page SEO activities, including keyword optimization, meta tags, and content structuring.Perform Off-Page SEO activities, including link building, guest posting, and directory submissions.Research and optimize keywords and search terms for all projects.5. Website Backend & Technical Maintenance:Handle domain and hosting renewals to avoid downtime.Manage backend website-related tasks, ensuring smooth technical performance.Coordinate with the website agency for updates, troubleshooting, and maintenance.Responsibilities and Duties:-1. Content & Compliance Management:Ensure all content approvals and DLT (Distributed Ledger Technology) confirmations for compliance.2. IVR & Lead Management:Check and verify IVR numbers for operational accuracy.Configure and manage IVR settings within the Anarock system.3. Website & Landing Page Management:Content writer for website and ensure proper formatting and SEO compliance.Supervise all website functionalities, including inquiry forms, phone numbers, and service maintenance.Coordinate with vendors for any website-related issues or updates.Oversee landing page operations, ensuring all forms, phone numbers, and tabs are fully functional.4. SEO & Digital Marketing Support:Execute On-Page SEO activities, including keyword optimization, meta tags, and content structuring.Perform Off-Page SEO activities, including link building, guest posting, and directory submissions.Research and optimize keywords and search terms for all projects.5. Website Backend & Technical Maintenance:Handle domain and hosting renewals to avoid downtime.Manage backend website-related tasks, ensuring smooth technical performance.Coordinate with the website agency for updates, troubleshooting, and maintenance.

Openings for Medical coder Radiology/Certified coderAny Graduation Experience 4 to 9year Location Chennai Skills Certified coder, Diagnostics radiology, IVR coder, Ancillary codingSalary -Business standard Day/Night shift Working days 5 days in a Week Required Candidate profile:Looking for any certified coder with radiology specialty Preferred Immediate Joiner Interested candidate Contact HR9840895957

Sales Manager - JDPerform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued. Experiences most pharma online sales Derma & Beauty Product Experience in BPO and IVR. Handling team.Job Description 1. Manages the functioning and day -to-day activates of group2. Establish precise targets and key performance indicators for the team.3. Assign objectives and duties to others and guarantee that they accomplish their goals on a daily, weekly, and monthly basis.4. It should be good in attrition & shrinkage.5. Conduct performance reviews on a regular basis. 6. Motivate the team.7. Determine the necessary training needs and provide information on actions taken.8. Pay attention to the suggestions and opinions of colleagues, and deal with any issues or disagreements that may arise.9. In charge of distributing the schedule to the members of the team.10. Gives recommendations to improve procedures for management.Experiences - 5 to 6 yearsExperiences Most - BPO 3 yearsJob roll - Full time Designation - Sales ManagerEducation - Graduate /PGSalary - 25 to 30 k.Job Locations - Delhi ( Preet Vihar)Industry - Health Care / Pharma Company Devriz Healthcare / Kotil skin scienceGood command in English, good in IVR Services /BPO Experience is mandatory.

Looking for candidates who are experienced in working Ringba - Inbound call tracking platform- Excellent communication- Rotation weekoff- Night shift (work from office)- ChennaiNeed ONLY candidates who have worked in Ringb or similar platform.

Genesys IVR DeveloperJDExperience developing applications in Genesys Composer Experience with Genesys Platform Enterprise-scale IVR application development experience Knowledge of Core Java, Servlets, JSP, Web-Services, REST based micro-services, JAVA/J2EE. Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI Experience with CI/CD (Git, Jenkins, Maven, etc.) Experience with agile and scrum development methodologies. Experience with web services integration Excellent troubleshooting and analytical skills in a complex, distributed environment.Role: Genesys IVR DeveloperCTC: 8.5 to 28 LPAYOE: 2.5 to 12 yearsLocation: Pan India

Role Description: The Genesys Software Developer would need to have at least 3 to 5 years of experience. This Candidate will design, build, test and implement new features and functionality for global Interactive Voice Response (IVR) systems which run on the Genesys Voice Portal platform.The Genesys Software Developer will be responsible for system analysis, creating technical specification documents, developing source code, preparing unit / integration test plans, and release management. Furthermore, this position is responsible for system integrations, maintenance, and support of contact center components including, speech recognition, routing, and real-time and historical reporting.The team deploys and maintains Genesys IVRs, reporting, and multi-channel solutions, as well as Call Recording and Workforce Management Solutions from other leading software manufacturers.Requirements: 2-3 years Java/vxml Development. 2-3 years IVR Administration, development, or support experience (Genesys Voice Portal required). 2-3 years of experience with Speech Recognition technology (Nuance preferred). 3-5 years Linux, UNIX Server Administration. 3-5 years Tomcat experience and IDEs like Eclipse or Genesys Composer. Ability to build new routing strategies as well as tune existing strategies in Genesys IRD. 3-5 years of experience as Genesys Engineer/Administrator monitoring and supporting Genesys framework 8.0/8.5. Must have telecommunication background and experience with VOIP/SIP/CTI standards and technologies. Experience with GVP reporting, InfoMart, CCPulse. Genesys Certification preferred Framework, Routing, SIP Server, and Genesys Voice Portal.

Role: Genesys IVR DeveloperCTC: 8.5 to 28 LPAYOE: 2.5 to 12 yearsLocation: Pan India- Experience developing applications in Genesys Composer Experience with Genesys Platform Enterprise-scale IVR application development experience Knowledge of Core Java, Servlets, JSP, Web-Services, REST based micro-services, JAVA/J2EE. Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI Experience with CI/CD (Git, Jenkins, Maven, etc.) Experience with agile and scrum development methodologies. Experience with web services integration

Applications Are Invited From Puja Educational And Welfare Trust For The Post Of Counsellors For Noida Location. Job Description: -Interaction With Parents And Students. -Handling Front Office And Counseling The Students. -Monitoring And Evaluating All The Admission Related Reports As Under -Admissions Status Report -Admissions Projection Report For The Next Month -Erp Reports -Report Of Drop Outs/ Drop Out Processing. -Various Track Sheets -Ivr Calling Reports Location-Noida. Salary-12K 20K No. Of Vacancy-3 .Qualification: Minimum Graduates With Atleast One Years Of Experience.Contact To The Employer:Add-Ho: Puja Educational And Welfare Trust.C-177, Patliputra Colony,Near Patliputra Post Office.

Greetings from Probity Consultancy!!!Hiring for medical coder - Chennai, Bangalore and Coimbatore location Experience - 1year onwards * Surgery coder * Radiology coder * IVR coder MODE OF INTERVIEW: One Telephonic Round DAY SHIFT Salary package Upto 65k CTC Monthly based on experience APPLY TO THIS POST IF INTERESTED OR CALL TO THE NUMBER MENTIONED FOR MORE INFORMATION.

Immediate hiring for IVR Coder for Service based company for Thanjavur locationDesignation- IVR CoderLocation- Should be willing to work from the office in ThanjavurQualification - Degree or Diploma holderExperience at least 1 year of relevant experienceSalary 10-30% HikeRequirement-IVR Coder - Should be an CPC Certified Coder with minimum 1 year experience in IVR Coding.If interested can forward your updated resumes on and can directly contact us on also can provide our reference to your friends and colleagues

1. Content & Compliance Management:Ensure all content approvals and DLT (Distributed Ledger Technology) confirmations forcompliance.2. IVR & Lead Management:Check and verify IVR numbers for operational accuracy.Configure and manage IVR settings within the Anarock system.3. Website & Landing Page Management:Content writer for website and ensure proper formatting and SEO compliance.Supervise all website functionalities, including inquiry forms, phone numbers, and servicemaintenance.Coordinate with vendors for any website-related issues or updates.Oversee landing page operations, ensuring all forms, phone numbers, and tabs are fullyfunctional.4. SEO & Digital Marketing Support:Execute On-Page SEO activities, including keyword optimization, meta tags, and contentstructuring.Perform Off-Page SEO activities, including link building, guest posting, and directorysubmissions.Research and optimize keywords and search terms for all projects.5. Website Backend & Technical Maintenance:Handle domain and hosting renewals to avoid downtime.Manage backend website-related tasks, ensuring smooth technical performance.Coordinate with the website agency for updates, troubleshooting, and maintenance.

Role Description: Flexible to work on-vall (rotation basis) and ready to work on US hours as required.The Genesys Software Support Engineer would need to have at least 3 to 5 years of experience. This Candidate will test and deploy new features and functionality for global Interactive Voice Response (IVR) systems which run on the Genesys Voice Portal platform.The Genesys Software Support Engineer will be responsible for system analysis, creating technical specification documents, preparing unit / integration test plans, and release management. Furthermore, this position is responsible for system integrations, maintenance, and support of contact center components including, speech recognition, routing, and real-time and historical reporting.The team deploys and maintains Genesys IVRs, reporting, and multi-channel solutions, as well as Call Recording and Workforce Management Solutions from other leading software manufacturers.* Maintain the integrity of all CCT related softwares and Standard Builds by applying latest service patches and configuration settings as recommended by the manufacturer and as required by customer and vulnerability, testing all new patches and verify thoroughly about all the patches.*Identify service issues with respect to technical inputs by carrying out performance trending*Analyze and resolve technical queries of customer*Identify areas for automation*Attend conference calls with technical escalation points in US*Meet defined operational metrics*Ensuring 100% SLA and Process Compliance, Requirements: 2-3 years IVR Administration, support experience (Genesys Voice Portal required). 2-3 years of experience with Speech Recognition technology (Nuance preferred). 3-5 years Linux, UNIX Server Administration. 3-5 years Tomcat experience and IDEs like Eclipse or Genesys Composer. 3-5 years of experience as Genesys Engineer/Administrator monitoring and supporting Genesys framework 8.0/8.5. Must have telecommunication