*Setting up new computers, networks, and software for new employees.*Providing support to IT staff by answering phones, processing paperwork, and responding to user requests.*Installing operating systems and other computer software applications on new computers.*Coordinating with other departments to ensure that all technology is working properly for the company.*Collecting, analyzing, and storing data for use in reports.*Supporting the maintenance of existing computer systems, including. troubleshooting problems with hardware and software.*Assisting with computer network security by scanning for vulnerabilities and viruses.*Providing technical support for computer hardware and software issues.