International Customer Support Executive Job Vacancies in Bangalore

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

Job Title: Customer Support Executive International Voice ProcessCompany: Your PitchLocation: Bangalore. Salary: Up to 3.8 to 5.5 LPAJob Description:Your Pitchh is Hiring for Multiple MNC Customer Support Executives for an International Voice Process. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service to international clients.Requirements:Excellent English communication skills (mandatory)Ability to work in US rotational shiftsCustomer-focused attitude with good problem-solving skillsWork Details:5 days working. 2 rotational weekly offs. US rotational shifts.Interested Canditates Contact/Whatsapp Your Resume to - HR SUNDAR (8431613763)Interview Location - Your Pitchh , Jayanagar , Bangalore.

Job Role: Customer Supportfresher and Experienced Both are Eligible.freshers' Salary Up to 3.5lpaexperienced Salary Up to 5lpa (should have Minimum 6 Months or 1-year International Exp)5 Days Working 2 Days Off (us Rotational Shift)both Way Cab

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi

We are Hiring!!!Designation : Customer Support ExecutiveProcess : International voice processShift timing : Rotational 3 pm to 8 am5 days working 2 days rotational week offFacilities : 2 way transport providedExperience : Fresher / ExperienceSalary :Fresher - 26KCTC 21K take homeExperience- 30K CTC, 24K take homeSkillset : Candidate must speak fluent English - AMCAT 65Location : Marathahalli, Bangalore.Interested candidates can contact HR - 7200585293 (Blessy Charles)

We have Urgently Requirement for International Customer Service/ Voice Process/ Queries Resolving / Customer Handling /

Responding to customer queries in a timely and accurate way, via phone, email or chatIdentifying customer needs and helping customers use specific featuresAnalyzing and reporting product malfunctions