Infrastructure Support Jobs

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

Design and develop microservices using Go that power our AI cloud platform`s core functionalityBuild and maintain Kubernetes-based infrastructure for container orchestration and workload managementImplement and optimize cloud native solutions for scalability, reliability, and performanceContribute to code reviews, technical documentation, and knowledge sharing within the engineering teamExplore and integrate emerging cloud native technologies like Volcano, Prometheus, and service mesh solutionsDesign distributed systems architecture for high-availability AI workload processingCollaborate with DevOps and SRE teams to ensure production reliability and monitoringLeverage AI-assisted coding tools (GitHub Copilot, ChatGPT, Cursor IDE, etc.) to boost productivity and code qualityYou`ll thrive here if you7+ years of software engineering experience with focus on distributed systems and cloud native technologiesStrong proficiency in Go with deep understanding of concurrency patterns and standard librariesFamiliarity with Python or other backend languages for polyglot development environmentsHands-on Kubernetes experience including development, deployment, and maintenance of production clustersSolid understanding of microservices architecture design patterns and implementation best practicesExperience with containerization technologies (Docker, containerd) and container runtime optimizationProblem-solving mindset with ability to independently design and implement complex system componentsStrong collaboration and communication skills for working in cross-functional teamsExperience using AI-assisted coding tools and willingness to integrate them into development workflowBonus qualificationsFamiliarity with cloud native ecosystem tools such as Prometheus, Grafana, Volcano, or service mesh technologiesOpen source contributions to cloud native projects (Kubernetes, CNCF ecosystem)Experience with large-scale Kubernetes cluster operations and troubleshooting in production environmentsKnowledge of microservices architecture patterns including circuit breakers, service discovery, and distributed tracingKnowledge of Mandarin.

1)Legal Head Roles & Responsibilities 2)Agreement & Contract Management3)Draft, review, negotiate, and finalize all types of agreements, work orders, purchase orders (POs), bonds, and corporate guarantees.Indemnities & Guarantees4)Draft and review indemnity and guarantee instruments (including indemnity bonds), ensuring enforceability and clarity.5)Monitor and update financial instruments like Letters of Credit, Parent Company Guarantees (PCGs), and bonds, in compliance with policy 6)Ensure indemnity and guarantee records are properly filed, insured, and accessible for audits.Record-Keeping & Renewal Management7)Maintain a comprehensive, searchable legal document register including expiry dates and renewal clauses.8)Take proactive action to renew or extend agreements before expiry, coordinating with relevant departments.9)Implement reminders and monitor compliance through legal-tech tools or contract lifecycle systems .Legal Business & Contract Liaison10)Act as the in-house legal liaison presenting updates, risks, and recommendations to the Contracts Department and business units.11)Interpret business requirements, prohibitions, or regulatory constraints for legal compliance.12)Provide strategic legal input during contract formulation and negotiation to balance risk and business goals .Legal Correspondence & Notices13)Draft all legallysignificant communications, including notices, demand letters, legal correspondenceinternal and external.14)Ensure all formal communications are legally sound, correctly formatted, and recorded.15)Coordinate issuance, response tracking, and archiving of annexures, ensuring completeness.16)Legal Cell: Draft & Record Oversight17)Establish and lead a central legal-cell team responsible for:Drafting all legal documents (agreements, notices, indemnities, guarantee bonds).18)Accurate legal recordkeeping with audit-ready documentation.19)Maintaining version control, sign-off workflows, and storage security 20)Risk Management & Compliance Monitoring21)Identify legal risk areas related to contracts and business operations; propose mitigation strategies.22)Perform periodic legal audits to ensure adherence to statutory obligations and internal policies.23)Stay updated on applicable laws and industry practices, sharing changes and impact analyses with relevant teams ContractsCounselCross-functional Collaboration24)Work closely with Procurement, Finance, Operations, and Compliance teams to align legal strategy with commercial objectives.Support business units by explaining contract terms, legal impacts, and prohibitions.25)Train non-legal staff (e.g., contract managers, project leads) on legal fundamentals, drafting standards, recordkeeping, and renewal protocols.

CANDIDATES HAVING GOOD KNOWLEDGE OF HARDWARE NETWORKING AND IT DESKTOP SERVICES WITH 03 TO 7 YRS EXPERIENCE.INTERESTED CANDIDATES SEND YOUR RESUME SOON AT OUR WHATS APP # 9017770540.

We are seeking a talented Infrastructure Engineer to join our team.Position: Infrastructure EngineerLocation: DelhiExperience: 1-3 Yearsa) Role and Responsibilities:1. Proficiency in network configuration and troubleshooting.2. Familiarity with network protocols and technologies such as TCP/IP, DNS, DHCP, VLANs, and VPNs.3. Experience with network monitoring and management tools.4. Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud.5. Understanding of virtualization technologies like VMware or Hyper-V.6. Basic understanding of cybersecurity principles and protocols, including firewalls and intrusion detection systems.7. Familiarity with web server technologies such as Apache HTTP Server or Nginx.b) Requirements:1. Bachelor's degree in anystream.2. Strong analytical and problem-solving skills.3. Good communication and teamwork abilities.c) Benefits:Competitive salary: Best in the industry.Opportunity for professional growth and development.Dynamic and collaborative work environment.Immediate joiners are welcome.d)How to Apply:If you are a talented Infrastructure Engineer looking for an exciting opportunity, we want to hear from you! Please send your resume to infosec.hiring.in@gmail.com.

TO GIVE SUPPORT TO THE CLIENTS THROUGH YOUR ENTHUSIASTIC TRAININGTO WORK IN OUR PROJECTTO GIVE REGULAR REPORTS TO US ABOUT YOUR CLIENTS WORK PERFORMANCEMAINTAIN DIRECT CUSTOMER RELATIONSHIPTO HANDLE THE CUSTOMERS AND RECTIFY THEIR QUERIESEXCELLENT ORGANIZATIONAL AND TIME MANAGEMENT SKILLSMUST HAVE LAPTOP

IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and software. Excellent in Microsoft Office and Outlook. Expert in Hardware and Software.

1. To Follow the GMP, Safety and Environment and Environmental policy and adhere to other policies of the company.2. Take Initiation to follow-up to procure the hardware, software for computers, applications, instrument related Equipments.3. Maintain the Servers of QC Lab in Good condition4. Resolve the problems in any software and hardware by coordinating with Service providers.5. Responsible for DATA Backup & Restore of QC Laboratory systems As per SOP.6. Maintaining of Network Diagram upto date.7. Creation, Modification, Disable of Users in Computerized systems of Empower 3 Application Server Lab solutions and Windows(Domain & Workgroup) Password Management as per SOP.8. Performing the Computer validation As per the SOP or Coordinate with External agency for the activity as per agreement and coordinating with Cross-functional teams for risk Assessment during CSV.9. Creation, Disable of projects in Empower Application Server and Standalone Instrument Systems.10. Prepare and Review of Procedure pertaining to IT related role in QMS.11. Raising and Evaluation of changes route to change control procedure pertaining to IT.12. Reporting of Deviations/incidents and Monitoring and implementation of Corrective And Preventive Actions pertaining to IT Procedures.13. Maintaining of Enterprise and Standalone applications used in Quality Control Departments (Ex: Empower, Lab solutions).14. Co-ordinating with Vendor/Supplier during installation and At the Time of troubleshooting of Computer Systems in QC Lab.15. Administration of Anti-virus Server and Network Configurations, Monitoring of Event Logs for updating data and virus traces.16. Daily Checking of Internet Connections (LAN,WAN),Virus Logs, Antivirus.17. Solving the Problems if Any Electronic Mails issues & Configurations.18. Solving the Network problems to Connect Various Locations.19. Update Windows Updates & Patches in all PCs.20. Connecting Network Printers.21. Prepare Tentative budget as per require

IT Support Engineer Responsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and networking problems.Maintaining good client relations.Tracking and managing work records.Compiling job reports.IT Support Engineer Requirements:Bachelors degree in information technology or computer science.Proven work experience as a technical support engineer.Knowledge of web services, API, and IP-based protocols.Experience with scripting languages such as Perl or Shell.Knowledge of computer hardware and networking systems.Good time management skills.Good interpersonal skills.Ability to troubleshoot complex hardware and software issues.Excellent written and verbal communication skills.Ability to think critically.

Infrastructure Support Job Description:Experience Exp:4Yrs to 8YrsPrimary Skill Installation and configuration knowledge of Cisco Switches, Cisco Routers, Palo Alto firewalls, Cisco Access points, Cisco Wireless LAN Controllers Certifications: CCNA/CCNP (preferred).Secondary Skill Knowledge on Azure firewalls, Juniper Wireless, and Zscaler VPN Administration & Maintenance of LAN and WANGrade and Experience P3/ 4-8yrs Installation and configuration knowledge of Cisco Switches, Cisco Routers, Cisco firewalls, Access points, Wireless LAN ControllersLocation Mumbai, Pune, Bangalore, Chennai Configuring routing protocols such as RIP, RIPv2, IGRP, EIGRP, BGP, OSPF Coordinating with Vendor for Existing & New Implementation Monitoring the Network with monitoring tools like Solarwinds, CA Spectrum and Syslog ServerShift timings any 8*5 Support Handle Service Restoration, Service Request and change requests

Responsibilities1. Network Administration:- Design, implement, and manage local and wide-area networks (LAN/WAN).- Monitor network performance, troubleshoot issues, and optimize efficiency.- Implement and maintain network security protocols and solutions.2. Hardware Support:- Install, configure, and maintain servers, workstations, and hardware components.- Diagnose and resolve hardware issues promptly to minimize downtime.- Manage hardware inventory and procurement processes.3. Server Management- Administer and maintain servers, ensuring their optimal performance and reliability.- Implement server updates, patches, and backups to safeguard data integrity.4. Data Security:- Develop and implement data security measures to protect sensitive information.- Conduct regular security audits and risk assessments.- Collaborate with the technical team to establish and enforce security policies.5. System Maintenance:- Ensure the seamless integration of hardware and software systems.6. User Support:- Provide technical support to end-users, addressing hardware, networking, and software-related inquiries.- Offer training and assistance to employees on IT-related matters.

Troubleshooting technical issues.Network (LAN/Wireless) Device Installation & Troubleshooting. Knowledge on OS's like (Win7,10, Win Server 2012/16).Knowledge of web hosting, Active Directory Identifying hardware and software solutions.Testing systems to make sure that they are working properly.Speaking to Users to quickly get to the root of their problem.Providing technical support on site or over the phone or emails.Troubleshooting different hardware issues related to hardware, software or networking.Maintaining & Repairing the Computers.Installing Software and Hardware.Knowledge of network technologies i.e. VLAN, Switching, Routing, WAN, LAN.Keeping a record of all IT equipment.Experience in a ERP & Firewall.

Matrix Business Machines Pvt Ltd, an ISO 9001:2015 certified organisation which is involved in IT Infrastructure management for the last 35 years. We design, deploy, configure, manage and maintain IT infrastructures for various organisations which include network, desktop, laptops, server, switches, routers, firewall, Wi-Fi, IPBX, CCTV, Biometric devices, PA system, Video Conferencing products and solutions. We have a team of 30+ support engineers to manage and maintain the devices some of whom are Cisco, Microsoft, Sonic wall and Palo Alto certified.We have urgent opening for IT ExecutiveExperience Required- 0-2 YearsLocation Latur/ Nagpur/ SolapurNotice Period- Immediate- 15 Days Education Criteria- Min. B.E, BSC (CS/IT) /BBA, Prefer Education-MBA (system/Marketing)Salary Range -Upto 5 LPA (Depends on Skill Set)Roles & Responsibilities- Responsible for managing projects in various domains like computer hardware, networking, cyber security & application like core banking. Involve in Project Management Team Management. Technical and Process Documentation. Incident and Problem Management. Assisting with digital transformation Project Basic knowledge about IT InfrastructureMinimum Requirement- Must be presentable Good communication skills (Marathi/ English/Hindi ) Good in Microsoft Excel, Word

As an Inside Sales Specialist, your role is to generate revenue for a company by selling products or services to customers remotely, typically over the phone, email, or through online platforms You work closely with potential customers, understand their needs, and provide solutions that meet their requirements Prospecting and Lead Generation: You identify potential customers and generate leads through various methods, such as cold calling, email campaigns, social media, and referrals You research and qualify leads to determine their potential as customers Customer Engagement and Relationship Building: You establish and maintain relationships with customers by understanding their needs, addressing their inquiries, and providing appropriate product or service information You build rapport, provide personalized recommendations, and offer solutions that align with their requirements Product Knowledge and Consultative Selling: You acquire in-depth knowledge of the products or services offered by the company This includes understanding key features, benefits, and competitive advantages You leverage this knowledge to engage in consultative selling, guiding customers through their purchasing decisions and demonstrating the value of the offering Sales Presentations and Demos: You deliver persuasive sales presentations and product demonstrations to potential customers You highlight key features and benefits, answer questions, and overcome objections to drive customer interest and increase sales conversions Sales Negotiation and Closing: You negotiate pricing, terms, and contracts with customers, aiming to secure sales and maximize revenue You collaborate with the sales team and management to finalize deals, process orders, and ensure smooth transaction processing

Role: Workspace IT Infrastructure AnalystExp: 5+ yrs.Location: PuneNotice period: 1 monthResponsibilities: Work closely with stakeholders to determine and execute strategies to enableconsultants, clients and guests to work effectively and collaboratively - in ouroffices and on client sites Support and help customers use our internal applications such as videoconferencing, collaboration, device management and security Deal with multiple requests simultaneously - face to face, via chat, email and aticketing system Manage complete lifecycle of assets by working closely with Procurement Lead Help with IT consulting and coordinate office build outs and ODC setup. Liaise with external providers and vendors to provide a consistent and seamlessexperience for consultants, clients and guests Be the subject matter expert on hardware, infrastructure delivery andmaintenance and work closely with delivery teams to implement, secure andmaintain this infrastructure Work with CSTs to ensure consultants have the tools they need to do their roleeffectivelyAs a values-based organization we highly value personal skills and a passion fortechnology. We are looking for someone with the following skills : Problem analysis and solving skills, proactively thinking outside existing solutionsand look at ways to improve what has been implemented. E.g improve userexperience around printing, pairing etc. Proactive communication in English with the team, stakeholders, customers andguests - including colleagues from around the world. This will include bothwritten and verbal communications. Collaborative approach and understanding the value of pairing and knowledgesharing Actively managing your own time and tasks but seeking help and guidance whennecessary, while constantly providing transparency on tasks Supporting not only stakeholders

Software Support Executive Job Description:1. To maintain Network(Hardware/Software) in good Condition2. To maintain hardware in good condition/ and do periodic cleaning3. To check system performance and maintain its health4. To keep inventory record related to IT department5. To install and upgrade hardware software.6. Provide support to all Techence users related to IT for example- System/EPABX/Software/Network/VC/Projector etc.7. To provide support to all department whenever required to do routine preventive maintenance8. To take care of Server room and maintain all safe guard in server room as well as wherever required.9. To maintain software license details10. To ensure data secrecy and safety11. To ensure proper disposal of e waste as per standard norms12. Collect Quotation for any procurement in IT department and do comparison13. Drop and Pickup maintenance material to vendor/service stationQualification B. Cs, M.Sc. (Computer/IT), B.E.Computer/I.T, BCA, MCAExperience- 0 To 3 Years

Design and develop microservices using Go that power our AI cloud platform`s core functionalityBuild and maintain Kubernetes-based infrastructure for container orchestration and workload managementImplement and optimize cloud native solutions for scalability, reliability, and performanceContribute to code reviews, technical documentation, and knowledge sharing within the engineering teamExplore and integrate emerging cloud native technologies like Volcano, Prometheus, and service mesh solutionsDesign distributed systems architecture for high-availability AI workload processingCollaborate with DevOps and SRE teams to ensure production reliability and monitoringLeverage AI-assisted coding tools (GitHub Copilot, ChatGPT, Cursor IDE, etc.) to boost productivity and code qualityYou`ll thrive here if you7+ years of software engineering experience with focus on distributed systems and cloud native technologiesStrong proficiency in Go with deep understanding of concurrency patterns and standard librariesFamiliarity with Python or other backend languages for polyglot development environmentsHands-on Kubernetes experience including development, deployment, and maintenance of production clustersSolid understanding of microservices architecture design patterns and implementation best practicesExperience with containerization technologies (Docker, containerd) and container runtime optimizationProblem-solving mindset with ability to independently design and implement complex system componentsStrong collaboration and communication skills for working in cross-functional teamsExperience using AI-assisted coding tools and willingness to integrate them into development workflowBonus qualificationsFamiliarity with cloud native ecosystem tools such as Prometheus, Grafana, Volcano, or service mesh technologiesOpen source contributions to cloud native projects (Kubernetes, CNCF ecosystem)Experience with large-scale Kubernetes cluster operations and troubleshooting in production environmentsKnowledge of microservices architecture patterns including circuit breakers, service discovery, and distributed tracingKnowledge of Mandarin.