Information Security Job Vacancies in Noida

We have vacant of 30 Technical Support Executive Jobs in Gurgaon, Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Technical Customer Support, Networking, Computer Networking, Information Technology, Hardware Networking, Network Security, Desktop Support, Troubleshooting Skills, Network Troubleshooting, Technical Services, Laptop Support, Hardware Support, Hardware Troubleshooting, Software Support etc.

CEC Officer - Inbound - PrivyKotak Mahindra BankMin Experience1 yearMax Experience4 YearsNotice PeriodMax 3 days (Immediate joining)Budget TypeTotal BudgetEstimated BudgetTotal Budget (- 3.6L - - 4.5L)LocationNoidaJOB ROLE- To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process thequeries & requests to customer's satisfaction- To identify and convert the opportunities for cross selling (banking product) on customer's call- Responsible for quality communication and customer servicing within laid down productivity andservice benchmarks.- Ensure customer delight and consistent service experience, including timely resolution ofcustomer queries/issues.- Complete the logs specified by the process (End-of-day target)- Adherence to Information Security norms & quality process norms.- To be aware of and comply with any updates about the process- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.JOB DESCRIPTION- Graduate- Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage- Excellent communication skills Verbal & Written- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays- Flexible to get scattered 8 Week Offs in a month with 9hours shift- Good listening skills and strong communication abilities.- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-doattitude & works with integrity- Team Player, collaborative Self-motivated person including the ability to act as a role model withinthe organizationJob TypeFull-TimeAvailable Positions50Functional AreaCustomer SupportIndustryBankingQualificationGraduateAssignment DurationFull TimeCapacity RequiredFull ProjectWork LocationOn-Site

2 to 4 years of experience in implementing IAM engagement including design, development, and application support (SailPoint IIQ)Good hands-on experience on IAM reporting with SQL server as back end.Good hands-on experience on Privileged Account Inventory(PAI) with SQL server as back end.Customize, configure, and develop IAM solution integration.Deep understanding and hands-on experience on working implementation of SailPoint components like Workflows (both ootb and custom) Tasks (both custom and ootb) Identity model of the product and customization to the same (like custom attributes) Most relevant application connectors SSF Framework SailPoint forms and form elements.Experience on application and user onboarding.Good knowledge of User Access Review.Ability to understand the business requirements for User Access review and implementing them technically in the system to achieve the desired outcomes with minimal changes to the system.Experience on Roles and Entitlement used in IAM solution.Deep understanding of RBAC concepts and understanding of the SailPoint Roles to ensure proper discovery and implementation.Good knowledge of web server and application server.Experience to lead IAM strategy engagement (IAM road map etc.)Good understanding of LDAP concepts and working experience with the directories Experience in using database client tools like Toad, etc.Excellent development coding skills relevant to SailPoint (java beanshell oracle jsf etc.)Experience in using standard protocols like SSH, Telnet, RDP, etc.And related tools like Putty.Should have the ability to understand customer scenario and requirements (may include customized integration situations) and be capable of suggesting solutions.