Array ( [0] => inbound-voice-process [1] => bhubaneswar ) Inbound Voice Process Graduate Jobs in Bhubaneswar
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Inbound Voice Process Graduate Jobs in Bhubaneswar

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Hiring For B.A Freshers - Telecaller

Empire Recruitment Solutions

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Domestic BPO Inbound Outbound Calling Voice Process
- Make outbound calls to potential customers: As a tele caller, you will be responsible for making outbound calls to potential customers to promote products or services. This involves following a script and providing information about the product or service.- Handle inbound calls from customers: You will also be required to handle inbound calls from customers who are inquiring about products or services. This involves providing them with the information they need and addressing any questions or concerns they may have.- Maintain records of calls and sales: It is important to maintain accurate records of all calls made and sales closed. This helps in tracking performance and identifying areas for improvement.- Achieve sales targets: You will be expected to achieve sales targets set by the company. This requires a proactive approach to selling and the ability to convince potential customers to make a purchase.Skills and Expectations:- Excellent communication skills: As a tele caller, you should have excellent communication skills to effectively interact with customers over the phone.- Sales-driven mindset: A successful tele caller should have a sales-driven mindset and be able to persuade customers to make a purchase.- Good listening skills: It is important to have good listening skills to understand customer needs and address them effectively.- Basic computer skills: You should have basic computer skills to maintain call records and navigate through systems used for customer information.- Ability to work in a team: A tele caller should be able to work in a team environment and collaborate with colleagues to achieve common goals.
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Opening For Customer Service Representative Fresher

Tech Mahindra

Customer Relationship Customer Service Voice Process Inbound Voice Process Customer Calling English Language Inbound Customer Support Good Communication
We are looking for FRESHERS candidates for E-commerce customer support voice process job. Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers so the below skills are a must; Pursuing candidates can ignore this mail. Reach office by 12 PM on 12.02.2025 Carry Resume and aadhar card Tech Mahindra Ltd, Plot No S1, Maitri Vihar, Infront of Lemon Tree Hotel, CSPUR ,Bhubaneswar , Odisha- 751023- Empathy towards the customer- Problem Solving Skills- Excellent Communication -Minimum Edu Graduation Education should be completed. -Rotational shift(should be comfortable with night shift) will be there. -Good Communication Skills with English and Hindi (Both are compulsory) Only one side cab given for night shift Job Type: Permanent Pay: 13,200.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred)
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Hiring Fresher - Telesales Executive - Bhubaneswar

Ohhpro Technology Pvt. Ltd.

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patia Bhubaneswar
Marketing Outbound Calling Online Sales Lead Generation Convincing Power Cold Calling Negotiation Skills Marketing Communication Voice Process Inside Sales BPO Sales Inbound Calls Domestic Calling Domestic BPO B2B Sales Outbound Sales English Language
We are seeking a motivated and dynamic Tele Sales Executive to join our team in Bhubaneswar. The ideal candidate will be responsible for driving sales over the phone and supporting customer acquisition and retention activities.Roles and Responsibilities:Lead Generation: Identify, research, and generate new sales leads through outbound calling and follow-ups on inquiries.Client Engagement: Reach out to potential customers to present and explain the companys products and services clearly and persuasively.Sales Conversion: Convert prospects into qualified leads and close sales to achieve monthly targets.Database Management: Maintain and update accurate records of calls, leads, customer interactions, and sales in CRM systems.Follow-up: Conduct timely follow-ups on leads and existing customers to ensure satisfaction and repeat business.Product Knowledge: Develop a deep understanding of the companys offerings to address customer queries effectively.Reporting: Prepare daily, weekly, and monthly reports on calls made, sales closed, and pipeline status.Collaboration: Coordinate with the field sales and marketing teams for smooth handover and client onboarding processes.Feedback Collection: Gather customer feedback and share insights with the management team to improve products and processes.Target Achievement: Consistently meet or exceed sales and performance goals set by the company.
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Inbound Voice Process (0-1 Years)

Commmunix

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
BPO Voice Support Customer Relationship Client Account Manager
A Voice Process Executive is responsible for managing incoming and outgoing calls to provide customer support, resolve issues, and ensure customer satisfaction. The role involves communicating effectively with customers, understanding their needs, and providing appropriate solutions.Key Responsibilities:Handle Calls:Manage large volumes of inbound and outbound calls in a timely manner.Follow communication scripts and use knowledge base to provide accurate information.Identify customers needs, clarify information, research issues, and provide solutions.Customer Interaction:Engage with customers in a friendly and professional manner.Build sustainable relationships and trust with customer accounts through open and interactive communication.Issue Resolution:Resolve product or service problems by clarifying the customers complaint, determining the cause, selecting and explaining the best solution, and expediting correction or adjustment.Follow up to ensure resolution and maintain customer satisfaction.Data Entry and Management:Document all call information according to standard operating procedures.Update customer information in the database during and after each call.Performance Metrics:Meet personal/team qualitative and quantitative targets.Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Product Knowledge:Keep up to date with product information and changes.Attend training sessions to improve knowledge and performance.Experience:Proven customer support experience or experience as a Client Service Representative.Experience in a call center environment is a plus.Skills:Strong phone and verbal communication skills along with active listening.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities, and manage time effectively.Key Competencies:Excellent communication
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