Hotel Fresher Jobs in Darbhanga

As an Air Ticketing Associate, you will play a crucial role in helping customers plan and book their travel. Your main goal is to ensure a smooth ticketing process for air travel. **Key Responsibilities:**- **Customer Assistance:** Help customers with inquiries about flight availability, schedules, and fares. You will be the first point of contact for customers seeking travel information.- **Booking Management:** Process ticket bookings by entering customer details and flight information accurately into the system. Attention to detail is essential to avoid any booking errors.- **Ticket Issuance:** Issue and send out tickets to customers once the booking is confirmed. Ensure that all documents are accurate and sent in a timely manner to enhance customer satisfaction.- **Payment Processing:** Handle customer payments safely and securely. You will be responsible for processing transactions and ensuring that all financial records are maintained accurately.- **Problem Resolution:** Address and resolve any issues that arise during the ticketing process. This may include changes to bookings or dealing with cancellations to ensure a smooth experience for customers.**Required Skills and Expectations:**Candidates should have a basic understanding of air travel and ticketing systems. Strong communication skills are necessary, as you will interact directly with customers and need to explain travel details clearly. A keen eye for detail is important to ensure accurate bookings and issue resolution. Candidates should be able to work in a fast-paced environment and should be comfortable handling financial transactions. A positive attitude and willingness to learn are essential, especially for those with limited experience.