Helpdesk Executive Graduate Fresher Jobs in Delhi

Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - 10th & 12th Pass With Good Communication Skill.Salary - 17500/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyHeight - Male 5:6 Inch Height & Female 5:2 Inch HeightShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities -----Delhi Metro Rail Corporation Limited (DMRC) is a centre-state public sector company that operates the Delhi Metro. The DMRC is also involved in the planning and implementation of metro rail, monorail, and high-speed rail projects in India and abroad.Note - Charges Apply Money Minded Stay Away

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Needed Staff Members Profile- Technical support executive Location- pan india.Available to join from 16th of the August . Totally Work from home. 5 Days a week work. Saturday would be half day, work till 2 pm only. Sunday is holiday. Monday to friday work timing 10 am to 6pm. with starting minimum Fixed salary of 17,000per month + Mobile allowances.Need to take inbound Calls of the customer who are facing problem in account opening. Need to solve their Problems and make them complete their account opening successfully.No target based work.Need to have a small training from the contact person given below and He/she will Select according to Their Observations. Only 50 vacancies