Guest Relation Supervisor Graduate Jobs in Delhi Ncr

Hey,Greetings,Role DescriptionThis is a full-time on-site role for a Guest Relations Supervisor in New Delhi, Moti Nagar. The Guest Relations Supervisor will be responsible for managing the front handling reservations, and overseeing customer service & their requirement. The Guest Relations Supervisor will also need to develop and maintain excellent communication with guests, staff, and management. Moreover, help the industry to gain more sales, by encouraging the top notch requirements. JOB DESCRIPTION- GUEST RELATIONSHIP SUPERVISORExcellent Guest Relations and Customer Service SkillsStrong communication skills, both written and verbalShould have good marketing strategies for analyzing the data in order to increase the sales..Experience in handling reservations and managing the front officeAbility to lead and train a team in efficient Guest Relations and Customer Service practicesFamiliarity with basic computer operationsBachelor's Degree in Hospitality Management or related field. Minimum 2-3 years of experience required.Salary upto 5-6lpa.Immediate Joiners Required. Relevant skills and qualifications that would be beneficial include knowledge of local languages, cultural etiquette, and customer preferences. Experience in the hospitality industry is must for restaurants. Thanks & RegardsHuman Resources

We are immediately hiring for Property supervisor position. FM & FNB candidates should not apply.The selected candidate would be responsible for the following:Key Responsibilities: Housekeeping Supervision and Quality Control for luxury serviced apartments and farm house properties located within Delhi / Gurgaon (Supervisors will be required to travel to 2-3 properties per day within the allocated zone) Inspect all areas for cleanliness including hygiene standards, ambience, service readiness, team grooming and hospitality culture Ensure all provided equipment, electronics, electrical fittings, kitchen and bathroom fixtures, water pumps, generator, etc are working properly Ensure all beds are laid as per prescribed format, furniture and decorative / usable items are set up in the right way Stock checking of all laundry/consumables/other items ensuring checks and balances Laundry control; ensuring laundry is sent and received timely with inventory and quality check and control Monitor and control respective housekeeping and service staff for each assigned property Problem solving is an important aspect of this position; be available on call 24 hours a day (whenever required) to resolve any urgent problems / in case of emergencies Adhere to laid down guidelines and ensure team members follow the rules and regulations Ensuring guest satisfaction through effective attendance, cleanliness, guest requests and anticipating their needs Prepare indents for purchases / purchase orders/ requisitions for each area of operations Monitor and control expenses and in accordance within approved norms under the guidance of the HODQualification, Experience Minimum 2-3 years of experience in Star category Hotels Good communication skills (English - Spoken & Written) Should be energetic and a self-starter Professional in appearance and presentation. Having personal transport (two wheeler / four wheeler) is a must.