Ground Staff Supervisor Job Vacancies in Goa

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will be responsible for assisting customers with booking air tickets and providing exceptional service. Your role is vital in ensuring that travel arrangements run smoothly and efficiently.Key Responsibilities:- Booking Air Tickets: Assist customers in selecting and booking flights based on their travel needs, ensuring that all details are accurate and confirmed.- Customer Service: Provide excellent service by addressing customer inquiries, resolving issues, and offering travel advice to enhance their experience.- Reservation Management: Maintain and update flight reservations to reflect changes, cancellations, or special requests conveyed by customers.- Documentation: Ensure all necessary documentation is completed accurately for ticket issuance, refunds, and changes, preventing delays or misunderstandings.- Payment Processing: Handle the processing of payments for ticket bookings, ensuring transactions are completed securely and efficiently.- Market Knowledge: Stay informed about the latest airline schedules, travel regulations, and promotions to provide customers with the best options available.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial to minimize errors in bookings and documentation. A basic understanding of computer systems and reservation software is essential, along with the ability to learn quickly. Candidates are expected to be organized and work well under pressure, balancing multiple tasks and time-sensitive requests. A positive attitude and commitment to customer satisfaction will help you succeed in this role.

We are looking for enthusiastic and dedicated individuals to join our Cabin Crew team in Goa. As a Cabin Crew member, you will play a vital role in ensuring the safety and comfort of our passengers during their flights.Key Responsibilities:- Safety Procedures: Conduct safety demonstrations and ensure that all emergency equipment is available and in working order, so passengers feel secure throughout the flight.- Passenger Assistance: Assist passengers with boarding and seating, helping them store their luggage and settle in for their journey.- Service Provision: Provide food and beverage services to passengers, ensuring a pleasant flying experience while accommodating special requests when possible.- Conflict Resolution: Manage any issues that may arise during the flight, such as disputes between passengers or addressing concerns, ensuring a smooth experience for everyone on board.- Emergency Care: Prepare for and respond to emergencies calmly, including administering first aid if needed to ensure passenger safety.Required Skills and Expectations:- Communication Skills: Excellent verbal communication skills are essential for interacting with passengers and addressing their needs effectively.- Personality Traits: A friendly, approachable demeanor and a strong ability to work as part of a team are crucial for maintaining a positive environment on board.- Adaptability: Willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules.- Educated Background: Candidates should have completed their 12th grade, demonstrating a basic level of education.- Experience: Prior experience in customer service or hospitality is a plus but not required. Enthusiasm and willingness to learn are key.