Ground Operation Fresher Jobs in Bareilly

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

Position Title: Ground Operations StaffLocation: [PAN INDIA]Department: Ground OperationsReports To: Ground Operations Manager/SupervisorAge Criteria: 18-27 yearsOverview:The Ground Operations Staff plays a critical role in ensuring the smooth functioning of daily airport activities. This role involves providing excellent customer service, coordinating between different airport departments, ensuring the safety and security of passengers and aircraft, and managing various operational tasks. The position is essential to maintaining operational efficiency and delivering exceptional service to passengers during check-in, boarding, and ground operations.Key Responsibilities:Customer Service & Passenger Assistance:Check-in & Boarding FacilitationBaggage Handling & QueriesPassenger Safety & Security:Coordination with Airport & Airline TeamsOperational Duties

Ground Hostess in AviationPosition Title: Ground Staff ExecutiveDepartment: Airport Operations / Customer ServiceLocation: Airports Job Summary:A Ground Hostess is a vital member of the airport operations team, responsible for delivering exceptional customer service and assisting passengers throughout their journey at the airport. The role involves providing guidance, support, and ensuring a pleasant travel experience for passengers from check-in to boarding. Ground Hostesses are ambassadors of the airlines brand and must uphold high standards of service, communication, and professionalism.Key Responsibilities:Customer Service & Passenger Assistance:Check-in & Boarding FacilitationBaggage Handling & QueriesPassenger Safety & Security:Coordination with Airport & Airline TeamsOperational DutiesAge Criteria:Candidates should be between 18 to 27 years of age at the time of application.Salary and Benefits:Competitive salary with benefits including medical insurance, travel allowances, and employee discounts.Opportunities for career advancement and professional development within the aviation industry.Comprehensive training and support to help you succeed in your role and grow within the company.

We are excited to announce that we are looking for an experienced and pleasant experienced candidate having a pleasant personality to join us as a Ground Staff.As a Ground Staff, you will be responsible for welcoming the passengers and answering their questions. You will also be responsible for selling the airplane tickets and making reservations as and when requested.Prior work experience as a Ground Staff or a similar role in the Travel department will be an added benefit for the candidate. In addition to this, you should have a sharp eye for details for accuracy as well as extraordinary communication skills.Furthermore, you should be well aware of flight schedules, weather concerns, aircraft delays, and other factors that may affect passengers journeys. You should also have the ability to solve passengers' problems quickly.If you think you can take up these duties and responsibilities of a Ground Staff, then apply now.ResponsibilitiesWelcoming the passengers when they enter the airport.Checking the number of baggage the passenger has.Selling the airplane tickets.Making reservations as and when requested.Ensuring safety and comfort of all the passengers.Assisting passengers by answering their questions.Helping disabled passengers and kids.Verifying passengers' identities and issuing boarding passes.Conducting security scans of the passengers as well as their baggage.Loading and unloading baggage to or from the plane.Performing all the cabin related duties as and when required.Manning of check-in counters for departing passengers.Checking the stock levels of the refreshments on the plane.Offering good customer service to the passengers.call and share your cv on Hr-harshit(9336375973)