Ground Management Job Vacancies in Madurai

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

Dear Candidate, Greeting for the day DESIGNATION :- 1.AIR-TICKETING OFFICER2.PASSPORT CHECKING OFFICER3.RESERVATION OFFICER4.RAMP OFFICER 5.DUTY MANAGER 6.CUSTOMER SERVICE ASSOCIATE7.CABIN CREW**SALARY:-30k TO 35k +CAB +MEALS ADVANTAGES- >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance Engineer Perks : 1.PF + ESI 2.Over Time with Accommodation 3.Good Communication Skills & pleasing personality 4.Educational Qualification : 10th & 12th pass or above

Job Title- Airline Ground StaffJob Location: PAIN INDIAJob Type: [Full-time/Part-time]Job Summary:We are seeking highly motivated, professional, and customer-oriented individuals to join our team as Airline Ground Staff. As a vital part of our airline operation, you will be responsible for ensuring the smooth handling of passengers and baggage, while providing exceptional customer service throughout their journey.**Key Responsibilities**:1. **Passenger Services**:- Assist passengers with check-in, boarding, and luggage handling.- Provide information regarding flight schedules, gate changes, and travel-related inquiries.- Handle special requests, including those for passengers with disabilities or special needs.2. **Baggage Handling**:- Ensure safe and timely loading and unloading of luggage and cargo.- Address any baggage issues or mishandling with care and efficiency.3. **Security and Safety**:- Enforce airport security and safety protocols.- Ensure that all procedures are followed to prevent unauthorized access and guarantee passenger safety. 4. **Communication**:- Coordinate with airline crew, ground operations, and airport authorities.- Notify passengers of any changes in flight schedules or delays.5. **Ticketing and Documentation**:- Assist with the preparation and distribution of tickets, boarding passes, and related documents.- Ensure accuracy of travel information and assist with baggage claims when necessary.6. **Customer Assistance**:- Resolve customer complaints or concerns with professionalism, empathy, and efficiency.- Offer support to passengers during delays, cancellations, or other travel disruptions.**Qualifications**:Education: High School Diploma or equivalent (preferably some college).Experience: Previous experience in customer service or the airline industry is a plus.Skills:Strong communication and interpersonal skills.Ability to handle stressful situations

Ground handling staff are responsible for performing various tasks to ensure the smooth functioning of airport operations. Some of the key responsibilities of ground handling staff include:1. Assisting passengers during the check-in and boarding process.2. Handling luggage and cargo safely and efficiently.3. Marshalling aircraft to and from parking positions.4. Providing customer service and assistance to passengers.5. Ensuring compliance with safety and security procedures.6. Coordinating with airline staff and other airport personnel.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

As an Airport Ticketing Executive, your responsibilities will include processing airline tickets, checking passports, providing excellent guest relations, supporting ticketing activities, and assisting passengers with ticket verification. To excel in this role, you should possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. You must also have excellent customer service skills and be able to handle stressful situations with professionalism and a positive attitude.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.

The Accounts & Finance Executive at an airport is responsible for managing financial transactions, billing, revenue accounting, and compliance within airport operations. The role ensures accurate financial reporting, cost control, and coordination with various airport departments such as airlines, ground handling, and vendors.Key ResponsibilitiesFinancial & Accounting OperationsMaintain daily financial transactions, ledgers, and journal entriesPrepare and manage invoices for airlines, cargo services, and airport vendorsMonitor accounts payable and receivableReconcile bank statements and financial discrepanciesHandle cash flow management and petty cashRevenue & Billing ManagementGenerate billing for airport services (landing, parking, cargo, etc.)Track revenue from airlines, retail outlets, and concessionairesEnsure timely collection of payments and follow up on outstanding duesVerify contracts and billing agreementsCompliance & ReportingPrepare financial reports, MIS reports, and monthly statementsEnsure compliance with aviation regulations and financial policiesAssist in audits (internal & external)Maintain proper documentation for all financial transactionsEnsure GST, TDS, and other statutory compliance (India-specific)Coordination & AdministrationCoordinate with airlines, ground staff, and vendors for billing and paymentsWork closely with the operations team for service-based chargesSupport budgeting and financial planning activitiesMaintain financial records in ERP/accounting softwareRequired SkillsStrong knowledge of accounting principles and financial reportingFamiliarity with GST, TDS, and Indian taxationProficiency in accounting software (Tally, SAP, ERP systems)Advanced MS Excel skillsAttention to detail and analytical thinkingGood communication and coordination skillsQualificationsBachelors degree in Commerce (B.Com), Finance, or AccountingMBA/PGDM in Finance (preferred)CA Inter / CMA Inter (optional advantage)Experience0-6 years of experience in accounts or finance rolesExperience in aviation, airport, logistics, or infrastructure sector preferred