Full Time Job Vacancies in Nagaon

Greeting Visitors: Welcome clients and guests, determine their needs, and direct them to the appropriate person or office.Managing Communications: Answer, screen, and route incoming phone calls, take clear messages, and respond to general email inquiries.Maintaining Security: Monitor visitor logs, issue visitor badges, and follow strict safety and building access procedures.Handling Mail: Receive, sort, and distribute daily mail, packages, and courier deliveries.HR GUPISON-9395443146

The Help Desk Coordinator will play a crucial role in assisting our team and ensuring smooth operations at our office in Nagaon. This is a full-time position ideal for recent school graduates looking to start their career in a supportive environment.Key Responsibilities:- Respond to Customer Inquiries: Address questions and issues from customers in a timely manner, ensuring they receive accurate information and assistance.- Manage Support Tickets: Use a ticketing system to track and manage customer requests, prioritizing them based on urgency and ensuring they are resolved efficiently.- Provide Technical Support: Assist customers with basic technical issues, guiding them through solutions or escalating more complex problems to the appropriate team.- Document Solutions: Keep detailed records of customer interactions and documented solutions to help improve future responses and support processes.- Coordinate with Team Members: Collaborate with other team members to share knowledge and ensure that customer issues are resolved effectively.Required Skills and Expectations:- Communication Skills: Must have strong verbal and written communication abilities to assist customers clearly and professionally.- Problem-Solving Attitude: A proactive mindset to identify issues and find suitable solutions quickly will be crucial for success in this role.- Basic Technical Knowledge: Familiarity with common software and troubleshooting processes is helpful but not required; training will be provided.- Team Player: Ability to work well with others and contribute positively to team objectives.- Detail-Oriented: Attention to detail is essential for managing tickets and documentation accurately. This role is a great entry point for individuals looking to grow in customer support and technical assistance.

Guest Service Manager leads front-of-house teams in hotels or resorts. They manage check-ins, train staff, handle difficult complaints, and ensure visitors have a great stay. They link the guests and other departments like housekeeping to keep daily work smooth.HR MEHZABIN- 6001267037