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Full Time Fresher Jobs in Hinjewadi

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Sales Marketing
Field Sales, need to woek in bhosari area
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Call Coordinator (Full Time)

Pacific Placements and Business Consultancy Pvt. Ltd.

Service Desk Call Coordinator Walk in
Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication
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Receptionist & Computer Operator (Full Time)

Pacific Placements and Business Consultancy Pvt. Ltd.

Coordination Skills Receptionist Walk in
Key Responsibilities:Front Desk Operations:Greet and welcome visitors with a positive and professional demeanor.Manage incoming calls, routing them to the appropriate personnel or department.Visitor Assistance:Provide information and assistance to visitors, including directing them to the right individuals or meeting rooms.Manage visitor sign-in and security procedures.Administrative Support:Assist with administrative tasks such as sorting mail, coordinating deliveries, and managing office supplies.Schedule appointments and assist in coordinating meetings.Communication:Handle inquiries from clients, employees, and the public, both in person and over the phone.Relay messages and information accurately.Multitasking:Manage multiple tasks simultaneously, such as handling phone calls while welcoming visitors.Prioritize tasks to ensure efficient front desk operations.Problem Solving:Address and resolve issues or concerns raised by visitors or employees.Escalate complex matters to the appropriate personnel.Maintaining Reception Area:Keep the reception area clean, organized, and presentable.Ensure promotional materials and informational brochures are available.Security and Access Control:Monitor and control access to the premises.Follow security protocols and assist with emergency procedures.Qualifications and Skills:Communication Skills:Excellent verbal and written communication skills.Professional phone etiquette.
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