Field Service Technician Jobs

We are seeking a motivated Field Service Engineer to join our team in Bangalore. This entry-level position is ideal for candidates with an I.T.I. qualification who are eager to start their careers in the engineering field. The role involves ensuring that equipment is installed and maintained to meet customer satisfaction.Key Responsibilities:1. Installation and Setup: You will be responsible for setting up and installing equipment at client locations, ensuring everything is operational and meets quality standards.2. Maintenance and Repair: Conduct regular maintenance checks and perform necessary repairs on equipment to prevent malfunctions and extend the lifespan of devices.3. Customer Support: Provide excellent customer service, addressing any technical issues and answering client queries to ensure a smooth experience.4. Documentation: Maintain accurate records of service operations, including installation details and maintenance logs, to keep track of all activities.5. Collaboration: Work closely with your team and other departments to ensure that service goals and customer expectations are met.Required Skills and Expectations:Candidates should possess strong problem-solving abilities and technical skills related to equipment maintenance. Good communication skills are essential for interacting with clients and addressing their needs effectively. A willingness to learn and adapt to new technologies is important, as is the ability to work as part of a team. A clean driving record and readiness to travel for field service tasks may also be required.

Production Management: Supervise assembly lines, coordinate with suppliers, optimize workflows, and ensure compliance with safety and quality standards (e.g., ISO certifications). Monitor inventory, reduce waste, and implement lean manufacturing techniques to meet production targets.Sales and Marketing: Develop sales strategies, analyze market trends, forecast demand, and manage dealership networks or direct sales teams. Negotiate with distributors, track sales performance, and handle customer relations to boost revenue.Team Leadership: Hire, train, and lead cross-functional teams (e.g., engineers, salespeople, technicians). Resolve operational issues, conduct performance reviews, and foster collaboration between production and sales departments.Financial Oversight: Budget for production costs, sales expenses, and profitability. Analyze KPIs like production yield, sales volume, and ROI to make data-driven decisions.Compliance and Innovation: Ensure adherence to regulations (e.g., emissions standards, labor laws). Stay updated on industry trends like electric vehicles or autonomous tech, and drive process improvements.Required Skills and CompetenciesTechnical Skills: Knowledge of automotive engineering, supply chain management, and tools like ERP systems (e.g., SAP) or CRM software.Soft Skills: Strong leadership, communication, negotiation, and problem-solving abilities. Analytical mindset for data interpretation and strategic planning.Industry Knowledge: Familiarity with automotive trends, such as sustainability, digital transformation, and global markets.Certifications: Often beneficial, like PMP (Project Management Professional) or Six Sigma for process improvement.Education and ExperienceEducation: Bachelor's degree in Business Administration, Engineering, Automotive Technology, or a related field. Advanced degrees (e.g., MBA) are common for senior roles.Experience: 10-20+ years in automotive production or sales, often starting in roles like production supervisor or sales representative. Experience in multinational companies is advantageous due to global supply chains.

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

As a Field Service Engineer based in Mysore, you will be responsible for providing technical support and solutions at customer locations. You will handle installation, maintenance, and repair of equipment while ensuring high levels of customer satisfaction.Key Responsibilities:- Installation of Equipment: You will set up and install machinery at client sites according to specifications, ensuring they are operational and meet safety standards.- Maintenance and Repair: Regularly conduct preventative maintenance and emergency repairs on equipment, minimizing downtime for clients.- Troubleshooting: Identify issues with equipment using diagnostic tools and provide effective solutions to restore functioning.- Customer Support: Communicate with clients to understand their needs and explain technical issues clearly, ensuring they feel supported throughout the service process.- Documentation: Maintain accurate records of service visits, repairs, and customer feedback to inform future actions and improvements.Required Skills and Expectations:Candidates should possess a strong foundation in technical skills, preferably with an I.T.I. certification. You are expected to have excellent problem-solving abilities and a hands-on approach to repairing equipment. Good communication skills are essential for interacting with customers effectively. A willingness to learn new technologies and a proactive attitude are important. Additionally, since this role is for male candidates, applicants should be prepared for possible travel to client sites and flexible working hours to meet customer needs.