Duties and Responsibilities:Replace/Repair - System board, Display assembly, Webcam, Speaker, Fan, Bezel, Heatsink, Touchpad, Specific Keyboard ,HDD ,Top cover, Controller board, PCB, I/O board.Some responsibilities may include but are not limited to:- Travel to customer sites, investigate customer complaints and resolve problems - Perform preventative maintenance and repair services on equipment by analyzing system problems, troubleshooting, ordering and gathering components, and parts, completing the installation, and performing tests - Maintain positive working relationships with customers- Document service and installation actions by entering information and completing reports