UK Shift Female Jobs in Gurgaon

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Customer Support Executive For UK Based Company,5- Days Working

Capital Placement Services

Customer Care Executive Resolving Issues Related to Accounting Project Accounting Branch Accounting Customer Assistance: IR Issues Product Knowledge Software Services Accounting Software CRM
Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.
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UK Bookkeeping For MNC Company Remote Work

Capital Placement Services

  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Female
  • Gurgaon
UK Bookkeeping VAT Returns Of UK Client VAT Returns Of UK All Records Of Sales Purchases VAT Reports Of UK Companies VAT Collected VAT Paid Accounts Payable Receivable Transactions Walk in
Must have Experience as UK BOOKKEEPING.Job description of Account Finalization:-Job description of BOOKKEEPING:- Managed the accuracy and timely processing of quarterly VAT Returns of UK clientcompanies Managed the accuracy and timely processing of quarterly VAT Returns of UKclients companies. Created and maintained a record of total sales and VAT collected, plus a record of totalpurchases and VAT paid Created and maintained all records of Sales, Purchases, and Expenses and recorded them intheir respective accounting heads. Recorded and maintained Sales, Payrolls, and Revenues of Business Clients. Prepared Vat reports of UK companies quarterly and communicate with clients to file them in atimely manner. Recorded Bills, Invoices and review them for VAT collected and VAT paid. Maintained general ledger accounts by creating journal entries, reconciling accountsreceivable, preparing monthly accruals, and analyzing and reconciling accounts payable ledgers. Adhered to financial procedures & finalization of accounts as per statutory requirementsand financial & operational controls to improve the P&L scenario. Performing categorization & executing reconciliations of bank transactions on weekly &monthly basis. Preparing invoices and raising bills on monthly basis and Writing emails for month-endqueries and resolving through emails. Facilitating payroll coordination, month-end close works, financial reporting, generalledger management, account payable/receivable processing, and meeting daily team qualityrequirements. Reviewing day-to-day processing of Accounts Payable & Receivable Transactions to ensurethat organizational finances were maintained in an effective, up-to-date, and accuratemanner. Reconciling accounts, creating, documenting, and posting complex journal entries;recording various intercompany transactions and cost allocations.
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