Inbound Calling Female Jobs in Hyderabad

Requirement for Customer Service Representative. Should handle inbound and outbound calling.Should effectively handle calls.Should follow up with customers

The Telecaller plays a crucial role in communicating with potential or existing customers over the phone to promote products, services, or address inquiries. This role requires effective communication skills, a customer-centric approach, and the ability to present information persuasively.

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements.