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Delivery Female Jobs in Ahmedabad

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  • 2 - 3 yrs
  • Female
  • Ahmedabad
Sales Support Manager CRM MS Office Word Customer Service Delivery Administrative Support Sales Support Executive
Job PurposeAs a Sales Support Executive, you will play a crucial role in supporting the sales team and ensuringthe smooth functioning of sales operations. Your primary responsibility will be to assist salesrepresentatives, managers, and the overall sales department in achieving their targets andobjectives.Roles and ResponsibilitiesSales Administration: Assist in managing the sales pipeline, including data entry, updating customerinformation, and tracking sales activities. Handle documentation related to sales orders, contracts,and proposals. Coordinate with internal departments (e.g., marketing, finance, logistics) to ensureseamless order processing and delivery.Technical Support: Utilising software applications and tools commonly used in civil engineering,such as computer-aided design (CAD) software, project management software, or spreadsheetapplications.Communication and Collaboration: Liaising with project managers, engineers, and other SalesDepartment members to gather and verify data. Collaborating with team members to resolve anysales-data related issues or discrepancies. Providing assistance and responding to inquiriesregarding ongoing projects.Data Entry: Accurately inputting and updating various types of data into computer systems ordatabases related to ongoing and new projects. This may include project specifications,measurements, survey data, material quantities, cost estimates, progress reports, and other relevantinformation.Documentation Management: Organizing and maintaining physical and digital files of projectdocumentation, including drawings, contracts, quotation, enquiry data, and daily reports. Ensuringthat documents are properly labelled, filed, and easily accessible for reference or retrieval.Data Analysis and Reporting: Extracting relevant information from the collected data andgenerating reports or summaries as required. Analysing data trends, identifying patterns, andpreparing reports for project
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Support Customer Management Service Delivery
Kor Beauty is a premium skincare brand dedicated to delivering innovative, high-quality skincare products that promote natural beauty and skin health. As we prepare to introduce our brand to the Indian market, we are looking for enthusiastic and customer-centric individuals to join our team in Ahmedabad as Customer Support Executives.Job Description:Position Overview:Kor Beauty is seeking a passionate and empathetic Customer Support Executive to be the face of our brand to our valued customers. In this role, you will play a critical part in ensuring our customers have a positive experience with our products and services. This position is perfect for individuals with 0-1 years of experience who are eager to be part of a premium skincare brand's entry into the Indian market.Key Responsibilities:Customer Assistance: Provide exceptional customer support through various channels, including phone, email, and live chat, addressing inquiries, concerns, and product-related questions.Order Management: Assist customers with order placement, tracking, cancellations, and returns. Ensure accurate and timely order processing.Product Knowledge: Develop a deep understanding of Kor Beauty's skincare products to provide customers with accurate information and recommendations.Issue Resolution: Investigate and resolve customer complaints or issues promptly and professionally, striving for first-contact resolution.Feedback Collection: Collect and document customer feedback and insights to help improve our products and services.Upselling and Cross-selling: Identify opportunities to recommend additional products or complementary items to enhance the customer's skincare routine.Documentation: Maintain detailed records of customer interactions, transactions, and inquiries for reporting and analysis purposes.
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