Customer Support Female Jobs in Madurai

We are looking for a polite, responsible, and service-oriented Customer Care Executive to handle student/parent enquiries, provide course information, and support daily office operations.Responsibilities:Handle incoming calls, walk-in enquiries, and WhatsApp queries from students and parents.Provide accurate information about courses, fees, schedules, and admissions.Assist with student registrations, form filling, and document verification.Maintain records of enquiries and follow-up details.Coordinate with faculty, admin team, and management for student-related updates.Manage front desk activities with a friendly attitude.Resolve complaints or issues professionally and escalate when required.Support counselling team in scheduling orientations and meetings.Requirements:Qualification: Any DegreeExperience: Fresher or 02 years in customer service/front office Good communication skills (Tamil & English; Hindi optional)Phone handling and basic computer knowledge (MS Office, email, CRM)Pleasant personality, patience, and student-friendly approachAbility to work in a fast-paced environmentEmployment Type: Full-timeContact: ARUL DIVYA PHR Executive

We have been running a logistics automation company for the past 8 years. We are now introducing a new automation project and require a backend support person.

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Minimum 01 - 03 years of experience in Sales Any degree with good communication skill and convincing skillStrong knowledge in salesCustomer care executive and showroom sales candidates are preferredfemale candidates are required

Strong customer service and communication skills.Good spoken in English and Tamil.Good knowledge in social media and Telecalling.Provide administrative support to the sales team, such as answering phones, responding to emails, and maintaining customer records

Role: TelecallerLocation: MaduraiExperience: 1 - 5 YearsSalary: 8000 15000Job description:We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our SSL Computer Education Team. We are looking for well stuffed candidate who is having strong experience in customer support, matrimony, bank insurance telecalling Team, Retail customer support.Responsibilities Getting the base data from the marketing Team and call to the concern persons accordingly. Contact prospective customers by both telephone and email. Answering phones and explaining the Education services offered by the company. Resolving queries and issues related to the Education services. Making recordings of all the phone calls and deals. Maintaining the database of the customers on a regular basis Suggesting solutions based on customers needs and requirements.If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

To be responsible for operating results for his branch. Analysis, correction and improvement measures for achieving the sales targets for his branch. Defining responsibilities and sales targets for the Sales Team in the branch. Daily review of performance of sales staff and guiding / counselling and helping them in achieving their sales targets. Undertake periodic and timely performance evaluation of sales staff.

Handle and resolve customer requests and queries Engage in remote web sessions to troubleshoot technical issues at customers' end. Hold product demonstrations for customers. Improve customer onboarding processes. Evaluate and improve tutorials and other communication infrastructure. Mediate between clients and the organization. Collaborate with product specialists to find creative solutions to customer business problems. Minimize customer churn.Qualification0 - 2 years of experience in similar role or support of software productsB.Com / B.Sc graduate from good university/college with good academic records.Desired Skill SetGood Communication Skills, preferably with experience in handling customers in SaaS space. Knowledge of Hindi would be an advantage.Job locationMindssoft Technology, KK Nagar, MaduraiRegards,Sowmya

GREETINGS FROM SSL EDUCATION,LOOKING FOR IMMEDIATE JOINING CANDIDATESREGARDSMANIMEKALAI(HR)

URGENT REQUIREMENTneed 1+years exp in Telecalling - Female onlysalary: based on skill and experienceLocation : Madurai

Walkin interview :9/7/21 to 12/7/21job :TelecallerImmediate joiningsalary :based on skillslocation :madurai