Customer Support Female Jobs in Gandhinagar

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Cold call people using a given phone directory to arrange meetings with customer. Answer incoming calls from prospective customersCoordinate sales team by managing schedules, filing important documents and communicating relevant information. Follow up with sales team for timely submission of Reports. Handle the processing of all orders with accuracy and timelinessInform clients of unforeseen delays or problemsSend E-mail to clients on behalf of Sales Team.Use scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customers personal information accurately in a computer systemDeal with complaints or doubts to safeguard the companys reputationKeep records of calls and sales and record useful information

Roles and Responsibilities1. Answering calls and resolving queries about product or company.2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.5. Maintains operations by following policies and methodology and functional changes. 6. Keeps up quality service by adhering to organization guidelines. 7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 8. Responding to inquiries concerning things or the organization 9. Posing questions to comprehend client necessities and close sales10. Considering the details of each offering and staying side by the side of updates to these contributions. 11. Acquiring and updating an individual's contact details. 12. Calling active or old customers to encourage the purchase of items.Requirements Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage. Excellent knowledge of the English language Good knowledge of computer programs like (CRM software) and other telephone systems Proven track record of successfully meeting sales quota over the phone. Ability to switch communication stylesSkills Proficient in communication and interpersonal skills Research and record-keeping skills Verbal communication Outstanding negotiation skills to resolve issues and address complaints Data entry skills Closing skills Telephone skills