Female Customer Sales Executive Jobs

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. **Key Responsibilities:**- **Market Research:** Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - **Lead Generation:** Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - **Client Communication:** Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - **Proposal Preparation:** Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - **Sales Support:** Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - **Data Management:** Maintain and update client databases, ensuring all information is accurate and accessible for team use.**Required Skills and Expectations:**You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.

Sales & Marketing ExecutiveJob TypeFull-Time On-SiteWorking HoursMonday to Saturday10:00 AM to 7:00 PMOpen Positions20 CandidatesKey ResponsibilitiesExecute Sales and Marketing campaigns Identify potential clients and business opportunitiesGenerate leads through calls, emails, and marketing activitiesBuild and maintain strong client relationshipsCoordinate with existing and new customersUse digital platforms for lead generation and brandingRequired SkillsGood communication and interpersonal skillsBasic computer knowledgeBasic English & Hindi speaking abilityPositive attitude and willingness to learnEligibilityAge: 21+Minimum Experience of 1-2 Years In Sales & MarketingPreferred- Female Candidates - Candidates having experience of Sales & Marketing with telecalling and handling customers with experience should only apply1 Paid leave per monthDate of salary between 5th to 10thJob Location - 2C, 2nd Floor, Naaz Cinema Building, Naaz Cinema Compound, Lamington Rd, Girgaon, Mumbai, Maharashtra 400004

We are urgently hiring Tele calling ExecutiveLocation: Bhubaneswar (As per your specific branch)Gender Preference: FemaleExperience: 6 Months - 1 Year

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

A showroom sales executive is the primary face of a retail business. They are responsible for welcoming customers, showcasing products, understanding specific client needs, and closing sales. Their ultimate goal is to drive store revenue while delivering exceptional customer service.JOB Location - Sundernagar LudhianaKey ResponsibilitiesCustomer Interaction: Greet, engage, and assist walk-in customers. Listen to their requirements and recommend suitable products.Product Demonstration: Provide detailed product information, highlighting features, benefits, and customization options.Sales Targets: Work individually and collaboratively with the team to achieve or exceed monthly, quarterly, and yearly sales quotas.Showroom Maintenance: Ensure the sales floor is clean, organized, and visually appealing to merchandising standards.Order Processing & Admin: Handle transactions via Point-of-Sale (POS) systems, process invoices, and manage relevant documentation.Follow-Ups & Lead Management: Follow up on customer inquiries, phone calls, and WhatsApp messages to nurture potential sales.Essential Requirements & SkillsCommunication Skills: Excellent verbal communication and the ability to articulate product value.Interpersonal Skills: A confident, presentable, and approachable personality.Product Knowledge: Ability to quickly master and explain technical or detailed specifications Education & Experience: Typically a high school diploma, though a bachelor's degree or prior experience in retail or counter sales is highly preferred.Flexibility: Willingness to work retail hours, which frequently include weekends, holidays, and evening shifts