Female Customer Sales Executive Jobs

We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship management.nnAs a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective strategies.nnTo be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company culture.nnIf you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.'Interested candidate can send me your cv on hr.tannu@weblink.in or contact on : 8920780938

As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. Key Responsibilities:- Market Research: Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - Lead Generation: Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - Client Communication: Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - Proposal Preparation: Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - Sales Support: Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - Data Management: Maintain and update client databases, ensuring all information is accurate and accessible for team use.Required Skills and Expectations:You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.