Customer Engineer Female Jobs in Mumbai

As a Customer Support Engineer, you will be responsible for providing technical support to customers for video conferencing hardware installation, computer networking, and embedded Linux systems. Your key responsibilities will include troubleshooting customer issues, performing hardware installations, and providing excellent customer support via phone, email, or in person.You should possess strong skills in video conferencing hardware installation, computer networking, and embedded Linux systems. The ideal candidate must have a minimum of 2-3 years of experience in a similar role and hold a graduate degree. You should be able to work well under pressure, have excellent communication skills, and be able to effectively troubleshoot and resolve technical issues for customers. The ability to work independently and manage your time efficiently is essential for success in this role. This is a full-time position located in Vikhroli West, Mumbai, with the requirement to work from the office.

Sales and Service Executive Role and ResponsibilitiesSales Service Executive Job responsibilities include: Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concerns Plan and schedule AMCs in discussion with customer. Follow up on repeat sale.Job briefSales and Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, he would like to meet you.He should meet and surpass business expectations and contribute to our companys rapid and sustainable growth.Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback

Customer support for Computer and CCTV

Job Openings for 10 Customer Service Engineer Jobs with Minimum 2 Years Experience in Mumbai, Having Educational Qualification of : Vocational Course, Diploma, Advanced/higher Diploma with Good Knowledge in After Sales Service,Field Service,Equipment Manufacturing Etc.

Various O.S. Win-7, 10 Server 12,16 Installation As well Application Level support & Troubleshooting.Desktop Assembling, Maintenance Troubleshooting Hardware Problems.Laptop Service Part Replacement, Maintenance Troubleshooting Hardware Problems.LAN setup, Cabling, Crimping Punching & Troubleshooting LAN Connectivity issuesInstalling Modem, switches, Routers & Firewall & Good Knowledge of Operations.Installation and configuration of regular Softwares Antivirus and Management.Managing Local Data Partition, & Volumes. Backup & Restorations Process.Configuring User profile and Outlook 10,16 Office 365 Installation And Recovering users outlook profile and Emails.Installation and Configuration and troubleshooting of Network Printers and Local Printers.CCTV Camera NVR, DVR IP-PBX, VOIP, IP Telephony Configuration & Troubleshooting.Handling Users by remote management tool like RDP, Net Meet, TV, AA & AD. And VPN Support.Handling Active Directory for ID Creation, Deletion, Enable Disable Password reset & OU manage.Expertise with various Helpdesk Ticketing tool - Service Desk Plus, E-Helpline etc.

1) Address user tickets regarding hardware, software, and networking2) Troubleshooting desktop hardware and software-related issues.3) Installation & configuration of network Printer & Scanner & troubleshoot the issue of the printer.4) Troubleshooting laptop with installation and configuration of the laptop.5) Walk customers through installing applications and computer peripherals6) Follow up with clients to ensure their systems are functional7) Hands-on experience with any types of Windows OS like Windows 10 & troubleshoot the OS issue.8) Ability to perform remote troubleshooting and provide clear instructions9) Working knowledge of office products and computer peripherals, like printers and scanners10) Knowledge of popular operating systems, software applications, and remote connection systems11) Knowledge of network security practices and handle any anti-virus.12) Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.13) Support using Active Directory to create or delete accounts, password resets, clean up14) Microsoft Active Directory Users and Computers, OU structure understanding15) Good written and verbal communication skills, excellent interpersonal skills.16) Ability to perform operation in domain environment i.e joining of the system in domain 17) Hands-on experience on Windows Server platform support: 2008, 2008R2, 2012, 2012R2, 2016, 201918) Skils of OS installation & any MS-Office, Outlook Configuration, Office 36519) Able to handle issues independently and suggest/implement a services improvement plan.20) Understanding of Drivers/Patches/Tools downloading from OEM website, Backup and Restore knowledge21) Handle customer complaints and resolving issues like no connectivity, slow browsing the internet, mail send and receive problem22) Hands-on experience on Servers physically.23) Able to communicate with vendor, customer & users as well.24) Good communication (both verbal and written) skills.

Candidate to be diploma in electronics and telecommunication and /or Degree Engineer in Electronics and Telecommunication. Minimum one to 2 years of experience is required in Customer service job in service industry. Job profile includes Service of Barcode Printers, service of scanners, Customer Support, Customer visit, Filed tour, AMC, support service, inhouse record keeping, should be good in English language, smart and outspoken. Should be willing to travel to different customers place. Candidates who can join immediately need apply. Candidates from Thane and suburbs are preferred.