Chat Support Female Jobs in Delhi

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Job location - Sector 28 Dwarka Work details - 80% time on email + chat (WhatsApp) and 20% time calling Process - Solve customer queries for E-Commerce process, escalation POC for courier partners,

Clarity App is an online counseling platform that provides emotional support to individuals. We are inviting listeners/ Chat Consultant to our platform. We are looking for people who can actively listen to user's problems and feelings and make them feel better.Every onboarded listener has to take sessions with the users via call and chat on our appJob Location: Work from homeTimings: FlexibleSalary: Rs. 20,000- Rs. 50,000Eligibility: GraduationRequired Skills: Good Communication skills

Promotional Wears is a reputable and dynamic company operating in the textiles and gifting industry. We specialize in providing high-quality textiles and a wide range of gifting solutions to both businesses and consumers. With our commitment to excellence and customer satisfaction, we aim to create memorable experiences through our products.Overview:We are seeking a motivated and customer-focused Sales Executive to join our team. The Sales Executive will be responsible for promoting and selling our textiles and gifting products to both businesses (B2B) and individual customers (B2C) within the local market. This is an on-site position, and the Sales Executive will be required to work from Monday to Saturday.Responsibilities:1. Develop and execute effective sales strategies to achieve and exceed sales targets in the assigned territory.2. Identify and pursue new B2B and B2C sales opportunities through lead generation, cold calling, networking, and relationship building.3. Cultivate and maintain strong business relationships with existing clients to encourage repeat business and ensure high levels of customer satisfaction.4. Provide excellent customer service by understanding clients' needs, offering product recommendations, and resolving any inquiries or issues promptly.5. Conduct product presentations and demonstrations to showcase the features and benefits of our textiles and gifting products.6. Prepare and deliver persuasive sales proposals and negotiate terms with potential clients to secure new business deals.7. Collaborate with the sales team and other departments to ensure a seamless customer experience and achieve overall company objectives.8. Keep accurate and up-to-date records of sales activities, customer interactions, and relevant information in the CRM system.9. Stay informed about industry trends, competitor activities, and market conditions to identify new business opportunities and make informed sales decisions.