BPO Female Jobs in Thoothukudi

Location : TuticorinJob Type : Full-TimeJob DescriptionResponsibilities:Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.Requirements:Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.Negotiation Skills: Strong negotiation and conflict resolution skills.Education: Any Degree.

Job Description - TelecallerOrganization: National College, TirunelveliLocation: Vinayaga Avenue, Tiruchendur Main Rd, near Income Tax OfficePosition: Telecaller Job Responsibilities:Make outbound calls to students and parents to explain college courses and admission details.Handle incoming calls and respond to inquiries about courses, fees, and schedules.Maintain and update student enquiry records accurately.Follow up with interested candidates and convert enquiries into admissions.Provide clear and correct information about the college and its programs.Coordinate with the admissions team for smooth processing.Achieve daily and monthly calling and enquiry targets. Eligibility & Skills:Minimum qualification: Any degree / Diploma.Good communication skills in Tamil and basic English.Ability to convince and handle queries politely.Basic computer knowledge (MS Office, data entry).Freshers can apply (training will be provided). Working Time:9:15 AM - 5:45 PM Salary:8,000 - 12,000 per month (based on experience and performance) Job Location:National institute of management and science tirunelveli

Proven experience in telecalling, telesales, or customer service is preferred.Excellent communication skills in English/Hindi (and local language if needed).Confident, persuasive, and target-oriented.Basic computer skills (MS Office, CRM tools).Positive attitude and ability to work under pressure.