As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.**Key Responsibilities:**- **Greet and Assist Guests:** Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- **Manage Phone Calls:** Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- **Maintain Front Desk Operations:** Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- **Handle Correspondence:** Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- **Maintain Customer Records:** Update and maintain customer databases to enhance service quality and for future reference.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.