Escalation Manager Graduate Experience Jobs in Chennai

The candidate must have experience in handling escalation calls..The candidate must be fluent in Hindi and English...

OverallIn Charge. Overall In Charge responsible for all activities, teams,customers, processes, administration and growth of the Branch.Team Management Serves as leader to the entire team of the Branch with a strong focus onoperational excellence while embracing and advocating the companyculture to his/her team. Leads from the front, ethical, committed, resultoriented and solution provider. To supervise the work of employees and will have to conductperformance evaluation of his or her team associates. R esponsible for team building, training and retention of employees Ensure that team members are adequately trained to handle/ followactivitie s and laid down processes required for meeting thecommitments as per SLA and monitor their activities regularly