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Escalation Manager Job Vacancies in Chennai

Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Escalation Manager

Lordisystems

  • 1 - 6 yrs
  • 0.9 Lac/Yr
  • Maduravoyal Chennai
Handling Calls Escalation Customer Care Agent
The candidate must have experience in handling escalation calls..The candidate must be fluent in Hindi and English...
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  • 8 - 14 yrs
  • Chennai
Team Management Branch Operations Team Management Skills Process Management Operational Management Complieance Management Record Management Receivable Management Escalation Management
OverallIn Charge. Overall In Charge responsible for all activities, teams,customers, processes, administration and growth of the Branch.Team Management Serves as leader to the entire team of the Branch with a strong focus onoperational excellence while embracing and advocating the companyculture to his/her team. Leads from the front, ethical, committed, resultoriented and solution provider. To supervise the work of employees and will have to conductperformance evaluation of his or her team associates. R esponsible for team building, training and retention of employees Ensure that team members are adequately trained to handle/ followactivitie s and laid down processes required for meeting thecommitments as per SLA and monitor their activities regularly
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