Email Support Executive 12th Pass Jobs in Bangalore

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)

we are urgently looking for the post of Email Support ExecutiveNight Shift JobNo Cab Facility Email Support Good Communication Skills

1. Experience in email and chat process is a must.2. should work in night shift only.3. WFO Bangalore - Whitefield.

The candidate must be proficient in communication skills. He should be having good knowledge of the intricate workings of transport industry and should possess good email drafting, excel, legible handwriting, along with coordinating skills especially with respect to drivers to clients and vice versa. The candidate should be willing to work in shifts. There will be rotational shifts during working sometimes during govt holidays also. All the booking related records of day-to-day should be maintaining in soft as well as hard copies.

Comprehend and process all email and chat correspondences from customers in a timely manner Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat Complete all customer care follow-ups in a timely fashion Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service Provide alternatives & Superior customer experience on emails and chat Ability to take quick decisions and respond to customer inquiries in an appropriate manner Be nimble and flexible to serve in multi-channel environment as per business requirement Eligibility:Any graduates with 1 year of email & chat support experience.***Please do refer your friends ***For more detailsContact:Sravani