Domestic Ticketing Executive Fresher Jobs in Gurgaon

Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers with their travel or event ticketing needs: Customer service: Provide excellent customer service by answering questions, handling complaints, and resolving issues Reservations: Make and confirm reservations for travel or events Ticketing: Issue tickets and accept payments Information: Provide information on schedules, routes, fares, and travel policies Records: Maintain accurate records of transactions and customer interactions Coordination: Collaborate with other departments to ensure smooth operations Communication: Communicate with customers in person, over the phone, and through email Attention to detail: Ensure all bookings and reservations are accurately recorded in the system Ticketing staff may work for travel or transportation companies, or for event and attraction ticketing companies.contact no.- 8287276641

Ticketing staff, also known as ticket agents or reservation agents, help customers plan and book travel arrangements. Their responsibilities include:Customer serviceGreeting passengers, answering questions, and providing information about travel optionsTicketingIssuing tickets, processing reservations, and handling booking changesBaggage handlingTagging and checking baggage, and ensuring it complies with security regulationsBoardingHelping passengers board the plane, verifying tickets and documents, and managing boarding queuesCommunicationInforming passengers of flight information, gate changes, delays, and other updatesPayment processingCollecting payments for tickets, upgrades, and excess baggage fees, and providing receiptsSafety complianceEnsuring safety and security regulations are implemented during passenger interactionsProblem resolutionAddressing passenger concerns, resolving issues, and escalating complex problems to management Ticketing staff can work for airlines, bus companies, railroads, and cruise lines. They typically need strong customer service skills and computer literacy.