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Domestic Ticketing Executive Fresher Jobs in Gurgaon

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Customer Support Executive Jobs For Freshers - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive experience.n2. Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer satisfaction.n3. Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries confidently.n4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer experience.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.
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Domestic Ticketing Executive

Skyview India Academy Private Limited

Airlines Ticketing Executive Airport Ticketing Air Ticketing
Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers with their travel or event ticketing needs: Customer service: Provide excellent customer service by answering questions, handling complaints, and resolving issues Reservations: Make and confirm reservations for travel or events Ticketing: Issue tickets and accept payments Information: Provide information on schedules, routes, fares, and travel policies Records: Maintain accurate records of transactions and customer interactions Coordination: Collaborate with other departments to ensure smooth operations Communication: Communicate with customers in person, over the phone, and through email Attention to detail: Ensure all bookings and reservations are accurately recorded in the system Ticketing staff may work for travel or transportation companies, or for event and attraction ticketing companies.contact no.- 8287276641
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Domestic Ticketing Executive

Skyview India Academy Private Limited

Air Ticketing Airport Ticketing Airlines Ticketing Executive
Ticketing staff, also known as ticket agents or reservation agents, help customers plan and book travel arrangements. Their responsibilities include:Customer serviceGreeting passengers, answering questions, and providing information about travel optionsTicketingIssuing tickets, processing reservations, and handling booking changesBaggage handlingTagging and checking baggage, and ensuring it complies with security regulationsBoardingHelping passengers board the plane, verifying tickets and documents, and managing boarding queuesCommunicationInforming passengers of flight information, gate changes, delays, and other updatesPayment processingCollecting payments for tickets, upgrades, and excess baggage fees, and providing receiptsSafety complianceEnsuring safety and security regulations are implemented during passenger interactionsProblem resolutionAddressing passenger concerns, resolving issues, and escalating complex problems to management Ticketing staff can work for airlines, bus companies, railroads, and cruise lines. They typically need strong customer service skills and computer literacy.
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