Desktop Engineer Graduate Fresher Jobs in Surat

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

Telephonic, Remote and Onsite Technical Support to Corporate Customers.Activities Include: New Configuration / Additional Configuration / Up gradation / Renewal and Troubleshooting of Problems.Solving Customer & Dealer Technical Query by suggesting them appropriate Solution.Provide Technical Training about Product to Dealers/ Retailer and give your feedback to Product Head.

We are looking for an outstanding Desktop Developer to be responsible for the coding, Good Knowledge of Object-oriented concepts.The latest software knowledge, #SSRSIntegrating data from various back-end services and databasesFamiliar with - #VB.NET C# SQL Server, #T-SQLExperience-2 Years(Min)Location-Katargam, SuratJob Type: Full-time