As a Passenger Service Executive in Patna, India, you will play a crucial role in ensuring a smooth experience for travelers. You will assist passengers with inquiries, ticketing, and overall support at the airport.Key Responsibilities:1. Customer Assistance: Provide friendly and helpful support to passengers, addressing their questions and concerns in person or over the phone.2. Ticketing and Reservations: Assist passengers with booking tickets, changes to their journeys, and handling refunds, ensuring accuracy and compliance with airline policies.3. Check-In Support: Guide passengers through the check-in process, ensuring they have the necessary documentation and helping with baggage procedures.4. Problem Resolution: Tackle issues that arise during travel, such as delays or cancellations, and work to find solutions that meet passengers' needs.5. Information Distribution: Inform passengers about flight schedules, gate changes, and other important announcements, ensuring clear and effective communication.Required Skills and Expectations: Ideal candidates should have a minimum educational qualification of 10th pass and possess strong communication and interpersonal skills. You should be personable, patient, and able to handle stressful situations with poise. A positive attitude and willingness to work in a team environment are essential. Being punctual and dependable is crucial, as you will be part of a team that provides vital services to travelers.