Customer Support Voice Process Fresher Jobs in Noida

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.Key Responsibilities:- Customer Interaction: Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Product Knowledge: Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- Lead Generation: Identify potential customers and collect relevant information that can help in converting leads into sales.- Database Management: Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- Feedback Collection: Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.Required Skills and Expectations:- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

.Handle inbound & outbound Hindi calls Resolve customer queries efficiently Maintain CRM logs & customer satisfaction

Hi Ienergizer is hiring for __. Any Undergraduate/graduate can apply. Freshers and Experience Both can apply . Excellent communication skills required.Conducting , , Work from office, Rotational shifts, Rotational offs.:- - Shrestha.gupta@ienergizer.com : 8800988932 : Shrestha Gupta

We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.

*Job Title: Customer Support ExecutiveLocation: Noida, Sector 60Company: iEnergizerReference HR: Shweta Mishra -8130317502Job Description:We are hiring dynamic and enthusiastic individuals for the position of Customer Support Executive at iEnergizer, Noida Sector 60. This is an excellent opportunity for both 12th pass and graduate candidates looking to start or grow their career in customer service.Key Responsibilities:* Handle inbound/outbound customer calls or chats/emails (based on process requirement)* Resolve customer queries efficiently and professionally* Provide accurate, valid, and complete information using the right tools* Follow communication procedures, guidelines, and policies* Ensure customer satisfaction and provide excellent serviceEligibility Criteria:* Qualification: 12th pass or Graduate (any stream)* Freshers and experienced candidates both can apply* Good communication skills (English/Hindi)* Basic computer knowledgeLocation:iEnergizer, Sector 60, NoidaHow to Apply:Interested candidates can walk in or apply directly. Please mention HR Shweta Mishra as your reference during the application process.

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

BPO telecaller job

Inbound Banking ProcessDesignation:- Customer Relationship officers/Phone Banking OfficerDomain:- Customer ServiceRole:- PermanentOpen for Graduates/Freshers and Undergraduates with minimum one year experienceLanguages Proficient in English and Hindi ( English equivalent to versant Level 4 and above).Shift Window: 6 day working process, 8AM-8PM, 9 hour rotational shift and week offMale WFO : 8AM-8PM work schedule across multiple shifts with rotational weekly off (as per process roster)Female WFO: 8AM 6 PM window work schedule across multiple shifts with rotational weekly off (as per process roster)Salary & Benefits:1. Associates 16.5K (Fresher)2. Associates 17.5K ( Experience)3. Apart from this Variable amount(Performance linked Incentive)4. Shuttle services provided (Sec 37 Bus Stand, Golf Course Metro, Noida City Centre, Sec- 52Noida Metro, Sec 59 Noida Metro)30 days of Classroom Training + 18 days of OJT (Salary from day 1)Candidates required 500Location Job Location Noida Sector 127

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

Answering Customer Inquiries: Addressing customer questions and concerns via phone, email, chat, or in-person. Problem Resolution: Identifying and resolving customer issues promptly and effectively. Order Processing: Handling customer orders, including processing, tracking, and managing returns or cancellations. Customer Support: Providing guidance and support to customers on product usage, troubleshooting, and other technical issues.