Array ( [0] => customer-support-voice-process [1] => noida ) Customer Support Voice Process Fresher Jobs in Noida | Latest Vacancies
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Customer Support Voice Process Fresher Jobs in Noida

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Hiring Freshers || International BPO Executive

Rising Next Move India Private Limited

  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Noida Sector 16
Outbound Calling Customer Care BPO Voice BPO Sales International Voice Chat Support Good Communication Skills International BPO Voice Process
As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.
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  • 0 - 1 yrs
  • Noida
Sales Call Market Operations E-tendering Corporate Marketing Marketing Voice Process Customer Support Outbound Calling Sales Process Customer Care
As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.
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Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • Fresher
  • Noida Sector 62
Customer Care Customer Support Voice Process BPO Good Communication Skills Basic Computer Skills
*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*
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Good Communication Skills English Customer Care Voice Process Inbound Process Chat Process Email Support Executive
12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm
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Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
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  • Fresher
  • 1.5 Lac/Yr
  • Noida
Inbound Customer Support Voice Process Customer Service
.Handle inbound & outbound Hindi calls Resolve customer queries efficiently Maintain CRM logs & customer satisfaction
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Noida Sector 60
Voice Process Customer Relationship Customer Support Customer Service Inbound Process Good Communication Customer Calling English Language Inbound Voice Process
Hi Ienergizer is hiring for __. Any Undergraduate/graduate can apply. Freshers and Experience Both can apply . Excellent communication skills required.Conducting , , Work from office, Rotational shifts, Rotational offs.:- - Shrestha.gupta@ienergizer.com : 8800988932 : Shrestha Gupta
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Chat Support Executive Fresher

Data Detox Global Business Pvt Ltd

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support Non Voice Process Chat Support Chat Process BPO
We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Noida Sector 60
Customer Relationship Desktop Support Outbound Calling Customer Support Inbound Process English Language Customer Service Voice Process Inbound Voice Process Inbound
*Job Title:** Customer Support Executive**Location:** Noida, Sector 60**Company:** iEnergizer**Reference HR:** Shweta Mishra -8130317502**Job Description:**We are hiring dynamic and enthusiastic individuals for the position of **Customer Support Executive** at **iEnergizer**, Noida Sector 60. This is an excellent opportunity for both **12th pass and graduate candidates** looking to start or grow their career in customer service.**Key Responsibilities:*** Handle inbound/outbound customer calls or chats/emails (based on process requirement)* Resolve customer queries efficiently and professionally* Provide accurate, valid, and complete information using the right tools* Follow communication procedures, guidelines, and policies* Ensure customer satisfaction and provide excellent service**Eligibility Criteria:*** Qualification: 12th pass or Graduate (any stream)* Freshers and experienced candidates both can apply* Good communication skills (English/Hindi)* Basic computer knowledge**Location:**iEnergizer, Sector 60, Noida**How to Apply:**Interested candidates can walk in or apply directly. Please mention **HR Shweta Mishra** as your reference during the application process.
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Good Communication Skills Email Writing Inbound Calls Outbound Calling Customer Support BPO Non Voice Inbound Process
For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.
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Freshers For BPO Telecaller - Noida

SUN SILVER CONCEPT MARKETING PRIVATE LIMITED

  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Noida
Tele Marketing Chat Support Marketing Customer Care Voice Process Customer Support
BPO telecaller job
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Noida Sector 127
Customer Relationship Voice Process Inbound Voice Process Banking
Inbound Banking ProcessDesignation:- Customer Relationship officers/Phone Banking OfficerDomain:- Customer ServiceRole:- PermanentOpen for Graduates/Freshers and Undergraduates with minimum one year experienceLanguages Proficient in English and Hindi ( English equivalent to versant Level 4 and above).** Shift Window: 6 day working process, 8AM-8PM, 9 hour rotational shift and week offMale WFO : 8AM-8PM work schedule across multiple shifts with rotational weekly off (as per process roster)Female WFO: 8AM 6 PM window work schedule across multiple shifts with rotational weekly off (as per process roster)Salary & Benefits:1. Associates 16.5K (Fresher)2. Associates 17.5K ( Experience)3. Apart from this Variable amount(Performance linked Incentive)4. Shuttle services provided (Sec 37 Bus Stand, Golf Course Metro, Noida City Centre, Sec- 52Noida Metro, Sec 59 Noida Metro)** 30 days of Classroom Training + 18 days of OJT (Salary from day 1)** Candidates required 500** Location Job Location Noida Sector 127
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Customer Relationship Voice Process English Language Customer Support Customer Service Desktop Support Good Communication Customer Calling
*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Noida Sector 63
Customer Relationship Outbound Calling Internal Communication Customer Support Technical Services Customer Service English Language Good Communication Outbound Sales Voice Process Inbound Process Customer Calling Inbound Inbound Voice Process
Answering Customer Inquiries: Addressing customer questions and concerns via phone, email, chat, or in-person. Problem Resolution: Identifying and resolving customer issues promptly and effectively. Order Processing: Handling customer orders, including processing, tracking, and managing returns or cancellations. Customer Support: Providing guidance and support to customers on product usage, troubleshooting, and other technical issues.
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Customer Relationship Outbound Calling Desktop Support Customer Service Internal Communication Outbound Sales Voice Process Inbound Process Inbound Voice Process Customer Calling Technical Services Inbound Customer Support Good Communication English Language
Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
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Good Communication Skills Typing International Voice Process Chat Process Domestic BPO
Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16 +1 Delhi
Customer Service Voice Process Inbound Inbound Process Inbound Voice Process Good Communication Customer Support Customer Calling English Language Customer Relationship
* Job Opportunity: Customer Service at Domestic Process (Inbound)*Job Opening 300* **Company name - Infoneoo*** *Position:* Customer Service Executive (Inbound) *Responsibilities:* Resolving customer queries (No sales or targets) *Perks:* *Salary:* Upto 16500 *Shift:* Pure Day Shift *Location:* Delhi Moti nagar *Easy Selection Process* *Requirements:* Good English communication skills *Graduate Fresher **OR *Under Graduates Experienced***Day shift only * Contact *Deepak* *whatsapp Cvs refer Friends * 8595633581 whatsapp cVDont miss this opportunityapply now!
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Customer Support Outbound Calling Voice Process Domestic BPO Customer Care Cold Calling Telesales
One time salary good incentive
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