Dear Candidates, Greeting of the day!! We have an urgent opening for Customer Care ExecutiveFor Eurekha Outsourcing SolutionsExperience:0-2 yrsEligibility Criteria: Any UG/Graduate/ PGLanguages: Hindi/Malayalam/Tamil/BengaliSalary: up to 16,000 Location: Hyderabad (Kukatpally)Roles & Responsibilities: Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools. Answer incoming calls from customers with inquiries. Contacts can be from customers and/or shoppers Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines Responsible to document customer transactions accurately in the appropriate systems Coordinate with the co-workers, lead persons and other departments as appropriateInterview Timings - 10:30 AM to 04:00 PMInterview Venue- JH Reddys Pvt Ltd4th Floor, PNR SSV Complex, Dr. AS Rao Nagar, Lakshmipuram Colony, Rukminipuri Colony, Kapra, Secunderabad, Telangana 500062