Customer Service Delivery Job Vacancies in Ahmedabad

We are looking for an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of healthcare software consulting projects. The ideal candidate will have strong project management skills, experience working with software development teams, and a good understanding of healthcare technology and client requirements.The Project Manager will act as the primary point of contact between clients, internal teams, and stakeholders, ensuring projects are delivered on time, within scope, and according to quality standards.Key ResponsibilitiesPlan, manage, and deliver healthcare software projects from initiation through implementation and closure.Define project scope, objectives, timelines, milestones, deliverables, and resource requirements.Coordinate with software developers, business analysts, QA teams, UI/UX designers, healthcare consultants, and other stakeholders.Serve as the primary point of contact for clients and provide regular project updates.Gather, clarify, and document client requirements and translate them into actionable project plans.Monitor project progress, budgets, risks, dependencies, and resource allocation.Identify potential project issues and risks and develop appropriate mitigation plans.Conduct regular project meetings, status reviews, sprint planning, and stakeholder presentations.Manage change requests and ensure appropriate impact assessment and approvals.Ensure software deliverables meet agreed quality, security, compliance, and client requirements.Coordinate testing, user acceptance testing (UAT), deployment, implementation, and post-launch support.Maintain project documentation, reports, dashboards, and project management records.Ensure effective communication among clients, technical teams, and business stakeholders.Support continuous improvement of project management processes and delivery methodologies.Required Qualifications & SkillsBachelor's degree in Computer Science, Information Technology, Business Administration, Healthcare Management, or a related field.5-8 years of experience in project management, preferably within software consulting, healthcare IT, or SaaS.Strong knowledge of software development life cycles (SDLC) and Agile/Scrum methodologies.Experience managing multiple projects and cross-functional teams.Excellent client management, communication, presentation, and leadership skills.Strong analytical, organizational, problem-solving, and decision-making abilities.Experience with project management tools such as Jira, Azure DevOps, Asana, Monday.com, or similar platforms.Ability to manage project scope, timelines, budgets, risks, and stakeholder expectations.Preferred Healthcare/Technical ExperienceExperience with healthcare applications, EHR/EMR, practice management, medical billing, telehealth, healthcare analytics, or related systems.Familiarity with healthcare data standards and technologies such as HL7, FHIR, APIs, and interoperability.Awareness of healthcare privacy, security, and compliance requirements such as HIPAA and applicable local regulations.PMP, PRINCE2, CSM, or similar project management certification is a plus.Success in This RoleThe successful candidate will ensure that projects are delivered efficiently, clients remain well-informed and satisfied, and software solutions meet agreed business, technical, quality, and healthcare requirements.

We are seeking a dedicated Project Manager with 4 to 10 years of experience to oversee and ensure the successful execution of our projects in Ahmedabad. The ideal candidate will have excellent organizational skills and the ability to lead a team effectively.Key Responsibilities:- Project Planning: Create detailed project plans that outline goals, tasks, timelines, and resources needed to ensure successful project delivery. This involves breaking down tasks and scheduling them appropriately.- Team Leadership: Lead and motivate a cross-functional team by assigning tasks, providing guidance, and monitoring progress. Your leadership will help ensure everyone works towards common objectives.- Stakeholder Communication: Serve as the main point of contact for stakeholders, keeping them informed about project status, changes, and any potential issues. This requires clear and effective communication skills.- Risk Management: Identify potential risks and challenges that may affect project outcomes and develop strategies to mitigate them. Proactive risk management is crucial for the success of any project.- Quality Assurance: Ensure that all project deliverables meet quality standards and client expectations. This involves reviewing work and providing constructive feedback.Required Skills and Expectations:- Strong leadership skills to effectively manage and inspire team members.- Excellent communication abilities to engage with team members and stakeholders.- Proficiency in project management software and tools.- The ability to analyze problems and make informed decisions quickly.- A solid understanding of budget management and resource allocation.- A proactive approach to project execution and a commitment to achieving results.