Customer Response Executive Job Vacancies in Haryana

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

Job Title: Associate - Customer ExperienceCompany Overview:Join our dynamic and rapidly growing food delivery organisation dedicated to revolutionising the way people experience dining. We're passionate about delivering exceptional service and delighting our customers with every interaction. As an Associate in our Customer Experience team, you'll play a crucial role in ensuring that every customer's journey is seamless and enjoyable.Position Overview:As an Associate - Customer Experience, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their overall satisfaction. You will work closely with our operations team to address concerns, manage inquiries, and maintain a high level of service excellence.Responsibilities:Handle incoming customer inquiries via various channels including phone, email, chat, and social media in a timely and professional manner.Assist customers with placing orders, tracking deliveries, and resolving any issues or concerns they may have.Proactively reach out to customers to gather feedback, address concerns, and ensure their overall satisfaction.Collaborate with the operations team to escalate and resolve complex customer issues promptly.Maintain accurate records of customer interactions and transactions.Identify trends in customer inquiries and provide feedback to the relevant teams to improve processes and service offerings.Assist in developing and implementing strategies to enhance the overall customer experience.Stay up-to-date on product offerings, promotions, and company policies to provide accurate information to customers.Requirements:Bachelor's degree in Business Administration, Hospitality, Communications, or related field preferred.Prior experience in customer service or a similar role is advantageous.Excellent communication skills, both written and verbal.Strong problem-solving abilities with a focus on providing effective solutions.

We are Looking for 1 Executive Assistant Post in Narsinghpur, Gurgaon,Managing Activity Calendar,Taking Care Prompt Response to Customer Emails with Deep Knowledge in Managing Activity Calendar,Taking Care Prompt Response to Customer Emails and Required Educational Qualification is : other Bachelor Degree . Must have Knowledge of Advance Excel Working On Google Sheets/drives Etc.