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Customer Engineer Graduate Experience Jobs in Vadodara

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Hiring Service Engineer For Vadodara

MK Associates

  • 3 yrs
  • 8.5 Lac/Yr
  • Vadodara
Technician Activities Electrical Installation PLC Programmer Troubleshooting Skills HIGH VOLTAGE and POWER ELECTRONICS BASED EQUIPMENST Technical Support Associate Customer Support
We are looking for a Service Engineer with at least 3 years of experience to join our team in Vadodara. The ideal candidate will have a graduate degree and be ready to work full-time in the office. This role requires a detail-oriented individual who can troubleshoot and resolve technical issues efficiently.Key Responsibilities:- Technical Support: Provide technical support to customers by diagnosing and resolving equipment issues. You will troubleshoot problems, either remotely or on-site, ensuring customer satisfaction.- Preventive Maintenance: Perform regular maintenance checks and repairs on various machines to ensure their proper functioning. This helps in minimizing downtime and prolonging equipment life.- Installation and Setup: Oversee the installation and configuration of new equipment. You will ensure that machines are set up correctly and functional according to specifications.- Documentation: Maintain accurate records of service requests, repairs, and maintenance procedures. Good documentation helps in tracking service history and ensures compliance.Required Skills and Expectations:- Candidates should have strong problem-solving abilities and technical skills in equipment maintenance. - Excellent communication skills are essential for explaining technical issues to customers clearly and effectively.- You should be capable of working independently and managing time efficiently to prioritize tasks.- A strong understanding of electrical and ELECTRONICS systems is crucial for this role, along with a commitment to continuous learning and improvement.
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Hiring For Sales & Service Engineer

VERAI Placement Service

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Technician Activities Direct Sales Customer Management Field Service Negotiation Skills Communication Skills
WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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Customer Experience Engineer (full Time)

Flydocs

  • 1 - 6 yrs
  • Vadodara
Customer Engineer CRM SLA Saas Ticket Booking Data Management
1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.
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Urgent Requirement For Sales Engineer

Sai Placement

Technical Sales Sales Target Travelling Industries Customer Technical Sales Engineer Walk in
Candidates from Bearing Industry ,Tooling Industry , who has an experience of Selling Servo Motors ,Gearboxes are also welcome.
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Field Service Engineer

Shreedhar Instruments

Pharmaceutical Sales Field Service Engineer Customer Support Engineer Service Engineer Customer Support ITI
Job Openings for 5 Field Service Engineer Jobs with minimum 1 Year Experience in Chandigarh,Dehradun,Vadodara,Mysore Banglore Highway,Pune having Educational qualification of : B.Tech/B.E with Good knowledge in Pharmaceutical Sales etc.
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