Array ( [0] => customer-engineer [1] => vadodara ) Customer Engineer Graduate Jobs in Vadodara
6

Customer Engineer Graduate Jobs in Vadodara

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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Technician Activities Direct Sales Customer Management Field Service Negotiation Skills Communication Skills
WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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  • 1 - 6 yrs
  • Vadodara
Customer Engineer CRM SLA Saas Ticket Booking Data Management
1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.
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Area Sales Manager

J & J Engineers

Direct Sales Lead Generation Customer Engineer Followups Sales Market Analysis Market Penetration Field Sales Negotiation Skills Territory Sales Area Sales
We are looking for a highly motivated and results-driven individual to join our team as a Sales Lead Generation & Field Sales Representative. This role requires a dynamic professional who can actively identify new leads, nurture relationships, and close sales. The ideal candidate will have a strong sales background, excellent communication skills, and the ability to work independently in the field to meet potential customers, showcase our product, and drive business growth.Key Responsibilities:Lead Generation: Actively prospect and identify new business opportunities through various channels, including cold calling, networking, and field visits.Customer Meetings: Meet with potential customers in the field, present and demonstrate our product, and address customer needs.Follow-Up: Maintain regular follow-up with leads, answer questions, and guide prospects through the sales process.Closing Sales: Successfully close sales by negotiating terms, overcoming objections, and ensuring customer satisfaction.Market Knowledge: Stay informed about industry trends, competitors, and customer needs to effectively position our products.Reporting: Keep accurate records of sales activities, leads, and customer interactions in CRM software.Collaboration: Work closely with the sales team and management to achieve monthly and quarterly sales targets.Requirements:Proven experience in sales, particularly in lead generation and closing deals.Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.Self-motivated with a strong desire to succeed and achieve sales goals.Ability to work independently, as well as collaboratively within a team.Comfortable with fieldwork, including traveling to meet clients and prospects in person.Strong organizational skills and the ability to manage multiple leads at various stages of the sales cycle.Previous experience in industrial sales is a plus.Ability to work under pressure and meet tar
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Technical Sales Sales Target Travelling Industries Customer Technical Sales Engineer Walk in
Candidates from Bearing Industry ,Tooling Industry , who has an experience of Selling Servo Motors ,Gearboxes are also welcome.
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Field Service Engineer

Shreedhar Instruments

Pharmaceutical Sales Field Service Engineer Customer Support Engineer Service Engineer Customer Support ITI
Job Openings for 5 Field Service Engineer Jobs with minimum 1 Year Experience in Chandigarh,Dehradun,Vadodara,Mysore Banglore Highway,Pune having Educational qualification of : B.Tech/B.E with Good knowledge in Pharmaceutical Sales etc.
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Marketing Professional

DHRUV CHEMTECH EQUIPMENTS

Technical Sales Engineer Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
We are looking for 1 Marketing Professional Post in Vadodara,Gujarat with deep knowledge in Technical Sales Engineer and Required Educational Qualification is : B.Tech/B.E Mechanical dept.
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